Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Gonzales

Austin,TX

Summary

Dependable and experienced worker in the customer service industry seeking employment and opportunity to expand upon and transfer years worth of carefully crafted and relative skills to a hospitality setting with high standards.

Overview

12
12
years of professional experience

Work History

Bartender

Emo's / Historic Scoot Inn
03.2019 - 03.2021
  • Brought on and kept as a full time staff member after providing extra support during SXSW 2019
  • Prioritized for high volume shifts due to experience.

Bartender

St. Roch's Bar
04.2017 - 11.2019
  • Selected to work game days and high volume events due to experience
  • Worked the highest grossing day in the bar's 10 year history.

Bartender

Historic Scoot Inn
11.2015 - 07.2017
  • Approached by management about opportunity to join staff November 2015
  • Member of team that helped remodel and upgrade bar for a grand reopening summer 2016.

Assistant Manager/Bartender

Holy Mountain
03.2014 - 09.2015
  • Brought on and kept as a full time staff member after providing extra help during SXSW 2014
  • Promoted to management 2015.

Bartender/Bar Back/Front Door Attendant/Expo

Rudyard's Pub
07.2009 - 10.2012
  • Spent time in every position to learn, perfect, and understand all skills needed to run a bar
  • Promoted to bartender November 2009.

Education

Bachelor of Science Hospitality Management -

Conrad Hilton School of Hospitality At The University of Houston
Houston, TX
05.2012

Skills

  • TABC and Texas Food Handler certified through 2025
  • Experienced in calmly diffusing disruptive behavior
  • Experienced in high volume and stressful settings
  • Ability to adapt quickly to handle unconventional issues
  • Ability to respond to complaints with empathy and care
  • Excellent customer service skills

Timeline

Bartender

Emo's / Historic Scoot Inn
03.2019 - 03.2021

Bartender

St. Roch's Bar
04.2017 - 11.2019

Bartender

Historic Scoot Inn
11.2015 - 07.2017

Assistant Manager/Bartender

Holy Mountain
03.2014 - 09.2015

Bartender/Bar Back/Front Door Attendant/Expo

Rudyard's Pub
07.2009 - 10.2012

Bachelor of Science Hospitality Management -

Conrad Hilton School of Hospitality At The University of Houston
Jason Gonzales