Allyssa Lawrence
Vernon,MI
Summary
Customer-focused crew leader with 4+ years of experience serving different customers and leading co-workers by creating a warm and friendly store environment. Has strong knowledge of managing financial transactions and keeping orders organized.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonalds
12.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Sales Associate
CosmoProf Beauty Supply
09.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Crew Member
McDonalds
12.2019 - 12.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
License - Cosmetology Education
The Edge Full Service Salon
Swartz Creek, MI06.2024
High School Diploma -
Durand Area High School
Durand, MI06.2022
Skills
- Training Tools and Resources
- Employee Onboarding
- Coaching and Mentoring
- Training Materials Development
- Team Leadership and Supervision
- Active Listening
- Team Leadership
- Safe Food Handling
- Conflict Resolution Techniques
Timeline
Sales Associate
CosmoProf Beauty Supply
09.2022 - 01.2023
Crew Trainer
McDonalds
12.2021 - Current
Crew Member
McDonalds
12.2019 - 12.2021
License - Cosmetology Education
The Edge Full Service Salon
High School Diploma -
Durand Area High School