Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Customer Success Representative
Tymber/Blaze
Denver, CO
10.2022 - Current
Drove 25% increase in platform stability by providing comprehensive QA testing and support for eCommerce platform
Showcased product features and capabilities to potential partners through compelling sales demos, resulting in new business opportunities and partnerships
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Tymber was acquired by Blaze in February 2023
Senior Account Executive
MediaJel
Walnut Creek, CA
07.2021 - 09.2022
Sole Account Executive, successfully drove new business and monthly recurring revenue (MRR) growth through strategic sales initiatives
Developed, implemented, and executed new sales processes that maximized efficiency and profitability while enhancing overall customer experience
Expertly employed consultative sales techniques to promote and sell digital advertising services, including search engine marketing (SEM), search engine optimization (SEO), and programmatic advertising
Consistently exceeded quota by average of 105% over past two years, demonstrating strong track record of sales success and goal attainment.
Account Executive
Foottraffik
San Francisco, CA
07.2020 - 07.2021
Sole Account Executive, successfully built and strengthened relationships with new and existing accounts to drive revenue growth for digital advertising services portfolio
Consistently exceeded quarterly quota by average of 107%, demonstrating exceptional sales acumen and ability to achieve ambitious goals
Utilized consultative sales techniques to promote and sell variety of digital advertising services, including search engine marketing (SEM), search engine optimization (SEO), and programmatic advertising
Successfully transitioned through M&A with MediaJel, taking on leadership role in new business sales post-merger and driving increased revenue and growth for the company.
Technical Recruiter/Account Manager
Talent International
San Francisco, CA
03.2019 - 03.2020
Generated $325,000 in revenue through candidate sourcing, screening, and submission to multiple clients in Technology and Life Science industries for both contract and full-time/direct hire positions
Managed candidate relationship from initial contact through placement, ensuring smooth and efficient recruitment process for both candidate and client
Built strong relationships with clients and candidates, developing trust and rapport through effective communication and excellent customer service
Acquired new clients through relationship building and strategic business development initiatives, expanding company's client base and driving revenue growth.
Account Executive
Digital One Legal Solutions
San Francisco, CA
01.2018 - 09.2018
Provided comprehensive eDiscovery and other litigation support solutions to legal professionals by leveraging extensive industry knowledge and technical expertise to deliver exceptional service to clients
Effectively managed and made strategic decisions on client accounts according to established guidelines, ensuring maximum client satisfaction and business growth
Built and strengthened relationships with new and existing accounts to drive revenue growth, successfully opening two new accounts
Remained flexible and adaptable, providing support on ad-hoc tasks as necessary to ensure project success and meet client needs.
Regional Sales Associate
Crestron Electronics, Inc
San Rafael, CA
03.2017 - 12.2017
Excelled in channel sales by interacting with problematic accounts, helping to build lasting rapport and boosting revenue opportunities with dealers and audio-visual (AV) integrators to promote company's products and drive revenue growth.
Played key role in helping Senior Regional Sales Manager (RSM) achieve 110% quota attainment in territory by providing dedicated support and assistance
Managed new business development in Northwest region by building and maintaining customer relationships and identifying needs and challenges
Visited clients on-site to give benefit-oriented sales presentations
Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities
Sales Support Associate
Hewlett Packard Enterprise
Roseville, CA
02.2016 - 10.2016
Developed and maintained relationships with key accounts and existing customers by playing crucial role in supporting inside sales efforts by closing 80% of available commercial account renewal business, driving revenue growth and ensuring client satisfaction
Successfully closed 60% of SLED (State, Local, and Education) renewal accounts, leveraging strong sales skills and extensive product knowledge to exceed sales goals
Acted as valuable liaison between HPE and CDW, assisting CDW representatives in closing business and building strong relationships with key stakeholders to drive mutual success.
Helped cultivate and maintain business relationships by professionally handling partner and customer needs
Advertising Sales Account Executive
Met Media, Metropolitan State University of Denver
Denver, CO
05.2015 - 01.2016
Exceeded expectations by achieving 85% of yearly sales goal within first 6 months of FY ‘15 (July ’15- Jan ’16), demonstrating strong sales skills and commitment to delivering exceptional results
Played key role in driving overall revenue growth of 2.4%, contributing to organization's success and long-term sustainability
Successfully acquired several new, large billing accounts with annual contract value (ACV) in excess of $50,000, leveraging strong relationship-building skills and in-depth knowledge of product offerings to expand customer base and drive revenue growth.
Proven ability to learn quickly and adapt to new situations
Education
Bachelor of Arts - Speech/Communications, Broadcast emphasis, Professional Sales
Metropolitan State University of Denver
Denver, CO
05.2011 - 12.2015
Skills
Strategic Thinkingundefined
Timeline
Customer Success Representative
Tymber/Blaze
10.2022 - Current
Senior Account Executive
MediaJel
07.2021 - 09.2022
Account Executive
Foottraffik
07.2020 - 07.2021
Technical Recruiter/Account Manager
Talent International
03.2019 - 03.2020
Account Executive
Digital One Legal Solutions
01.2018 - 09.2018
Regional Sales Associate
Crestron Electronics, Inc
03.2017 - 12.2017
Sales Support Associate
Hewlett Packard Enterprise
02.2016 - 10.2016
Advertising Sales Account Executive
Met Media, Metropolitan State University of Denver
05.2015 - 01.2016
Bachelor of Arts - Speech/Communications, Broadcast emphasis, Professional Sales