Jason Hardabura
Las Vegas
Summary
Adept, innovative-thinking, team forward manager with a comprehensive knowledge of growing businesses and partnership development. Highly proficient communicator, with a unique ability to create team alchemy across diverse ideals and departmental responsibilities. I am a skilled builder/designer who believes in efficient processes and continuous reevaluation.
Overview
22
22
years of professional experience
Work History
VP of Customer Experience
Route1
09.2024 - Current
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Increased company growth through collaboration with sales and marketing departments.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Cultivated strong relationships with key stakeholders, including customers, vendors, and community leaders to promote collaboration and long-term success.
Director of Sales
Route1
04.2024 - 09.2024
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.
- Collaborated with marketing teams to help sales campaigns reach target audiences.
- Leveraged data-driven insights to adjust sales strategies in real-time, adapting to shifting market demands and competitive landscapes.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
Director of Field Operations-North America-Management Team
tabl'eau filtered water
03.2021 - 01.2023
- Building and managing a North American wide 3rd party service network
- Managing equipment shipments to all 3rd party partners
- Building 3rd party guidelines and partnership agreements
- New client management and service requests
- Management of USA wide satellite storage facilities, including inventory, shipping and receiving, and efficiency protocols
- General contractor and outside vendor management
Owner/Carpentor
Dogbird Designs
02.2011 - 01.2023
- Company Overview: Dogbird Designs is a full-service furniture and architectural detail design and fabrication company
- Design consultation through fabrication and installation
- Material acquisition, new material research, identification, and cost management
- Client service (design consultation, quotation, contracts, invoicing, installation logistics)
- Dogbird Designs is a full-service furniture and architectural detail design and fabrication company
- Sales Experience
- Inventory Management
- Team Development
- Team Management
- Carpentry
- Warehouse Supervisor Experience
- Logistics Management
- Client Service
- Customer Service
- 3rd Party Management
- Vendor Relationships
- Triple back-flip
Acrobatic Clown/Act Manager/Coach
Cirque du Soleil
03.2003 - 12.2022
Director of North American Operations-Managment Team
tabl'eau filtered water
03.2020 - 03.2021
- All responsibilities of the Southwest Field Operations Manager
- Overall company strategy
- Tabl'eau warehouse efficiency design and management
- New employee hiring/firing and training management
- Development of North American wide 3rd party service teams, including-identification, vetting, on-boarding, training, invoicing, protocols, day to day management
- New product development
- Building and maintaining North American satellite storage network
Director of Southwest US Field Operations
tabl'eau filtered water
09.2018 - 03.2020
- Liaison to tabl'eau clients on the service and maintenance aspects of our business in the Las Vegas market
- Setting a proactive service and maintenance schedule for the installed units in the Las Vegas Market
- Responding to inbound service issues
- Basic training for operations people at our client locations on how to operate the equipment and basic troubleshooting if they are experiencing basic issues
- Creation and implementation of maintenance protocols and procedures
- Overall client service
Education
Journalism and Mass Communications
University of Nebraska-Lincoln
Lincoln, NE09.2001
Skills
- Sales Experience
- Inventory Management
- Customer service
- Team Development
- Presentations
- Team Management
- Carpentry
- Warehouse Supervisor Experience
- Logistics Management
- Client Service
- Customer Service
- 3rd Party Management
- Vendor Relationships
- Coaching and mentoring
- Complex Problem-solving
- Client relationship building
Timeline
VP of Customer Experience
Route1
09.2024 - Current
Director of Sales
Route1
04.2024 - 09.2024
Director of Field Operations-North America-Management Team
tabl'eau filtered water
03.2021 - 01.2023
Director of North American Operations-Managment Team
tabl'eau filtered water
03.2020 - 03.2021
Director of Southwest US Field Operations
tabl'eau filtered water
09.2018 - 03.2020
Owner/Carpentor
Dogbird Designs
02.2011 - 01.2023
Acrobatic Clown/Act Manager/Coach
Cirque du Soleil
03.2003 - 12.2022
Journalism and Mass Communications
University of Nebraska-Lincoln