Hi, I’m
Jason Harmon
Jacksonville, Florida ,FL
Summary
With a proven track record at Full Circle Home Repairs & Renovation LLC, I excel in operations management and client relationship management, significantly enhancing business efficiency and customer satisfaction. Leveraging skills in business planning and staff development, I've adeptly increased profitability and fostered a positive work environment, showcasing my ability to lead and innovate.
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
10
years of professional experience
Work History
Full Circle Home Repairs & Renovation LLC
Owner/Operator
10.2021 - Current
Job overview
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
4G Construction Services
Renovation Specialist
09.2020 - 09.2021
Job overview
- Maintained safe worksites by adhering to strict safety protocols and guidelines during all stages of construction.
- Managed budgets effectively to maximize results without compromising on quality or aesthetics.
- Ensured compliance with local building codes and regulations throughout the entire renovation journey.
- Developed comprehensive scopes of work outlining each step of a renovation project''s timeline.
- Exceeded project goals through thorough planning, design optimization, and material selection.
- Streamlined project timelines for increased efficiency by effectively managing resources and coordinating with contractors.
- Provided detailed progress reports for clients, keeping them informed about project status and any adjustments needed along the way.
- Boosted client satisfaction, addressing concerns promptly and providing exceptional customer service throughout the renovation process.
- Facilitated smooth communication between all parties involved in the renovation process from start to finish.
- Implemented innovative solutions to challenging renovation problems, delivering unique outcomes that met client expectations.
- Conducted thorough site inspections before beginning renovations to identify potential obstacles or complications early in the process.
- Coordinated permit acquisitions as necessary for adherence to legal requirements during construction.
- Cultivated client trust and loyalty through transparent communication, exceptional results, and a strong commitment to customer satisfaction.
- Delivered high-quality renovations with meticulous attention to detail and craftsmanship.
- Established strong relationships with subcontractors, ensuring timely completion of projects while maintaining quality standards.
- Enhanced property value by implementing cost-effective renovation strategies and materials.
- Optimized space utilization in renovated properties by creatively redesigning layouts based on client preferences and needs.
- Maintained relationships with local suppliers for cost-effective materials.
Hubach Corporation
Maintenance Mechanic
02.2019 - 09.2020
Job overview
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Maintained accurate records for all repairs, upgrades, and preventative measures taken on various equipment types.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Expedited emergency repair situations, minimizing production delays due to unforeseen breakdowns or malfunctions.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Performed preventive and regular maintenance on systems.
- Diagnosed malfunctions and troubleshot issues.
- Inspected structures, machinery and equipment to determine failure and causes for concern.
- Managed available parts, tools, and materials inventory to maintain prompt response capability.
- Improved equipment uptime by performing routine maintenance and timely repairs on machinery.
- Developed strong relationships with operators to better understand their needs and provide tailored maintenance support for improved job satisfaction.
- Coordinated with external vendors for specialized repair services when necessary, reducing costs associated with prolonged downtimes.
- Assisted in the design and installation of new equipment, ensuring seamless integration into existing systems.
- Reviewed blueprints and specifications to identify most effective ways to approach projects.
- Maintained accurate records of all maintenance activities, contributing to transparent and accountable maintenance department.
Sign Guys Dfw Inc.
Installer/ Fabricator
01.2015 - 01.2019
Job overview
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Calculated materials and time needed for each job.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Completed troubleshooting of malfunctions and diagnosed issues.
Education
Paris Junior College, Paris, TX
Mechatronics from Industrial Machine Mechanic
01.2019
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
- Operations oversight
- Business operations management
- Client relationship management
- Recruiting and hiring
Timeline
Owner/Operator
Full Circle Home Repairs & Renovation LLC
10.2021 - Current
Renovation Specialist
4G Construction Services
09.2020 - 09.2021
Maintenance Mechanic
Hubach Corporation
02.2019 - 09.2020
Installer/ Fabricator
Sign Guys Dfw Inc.
01.2015 - 01.2019
Paris Junior College
Mechatronics from Industrial Machine Mechanic
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