Summary
Overview
Work History
Education
Skills
Timeline
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Jason Hawley

Goldsboro,NC

Summary

Personable Field Service Technician offering well-developed skills in installation, repair, maintenance and customer service. Pursuing a position in a company that will take pride in my workmanship, dedication, and trustworthiness. Safety is my number one goal when I am on a worksite, as well as quality control. I am knowledgeable in multiple high voltage transformer manufacturers and have over a decade of new build installations and re-gasketing older units. I am diligent, dependable and service-driven with a strong safety record, excellent follow-through. Skilled at training and mentoring field service personnel to troubleshoot and correct Installation problems, consistently meeting or exceeding expectations. Well-versed in safety practices and gear, documentation requirements and compliance standards for the utility industry.

Overview

19
19
years of professional experience

Work History

Sr. Field Service Supervisor/Technician

RMS Energy
03.2022 - Current
  • Build and perform preventive maintenance on high voltage transformers
  • Heavily involved with the DOT portion and maintenance of fleet vehicles
  • Led a diverse team of technicians successfully through complex projects requiring adaptability under changing circumstances.
  • Established strong relationships with clients through excellent communication skills and professional conduct.
  • Checked safety practices and integrity of PPE.
  • Monitored work performance and quality to maintain standards.

Field Service Technician

North American Substation Services
03.2009 - 03.2022
  • Mentored and trained newly hired employees to explain processes, flow and safety procedures
  • Built and repaired multiple styles of transformers all over the country
  • Experienced in installing and removing personal protective grounds
  • Filled in for supervisors when needed, doing day-to-day paperwork and managing field crews
  • Cordially interacted with customers and displayed professional appearance as representative of company
  • Performed annual and preventive service maintenance on high voltage transformers
  • Communicated with all partners, including vendors, upper management and peers
  • Experience in reading blueprints and repair manuals to complete high-quality repairs and restore optimal functionality
  • Operated hand tools and power equipment with extreme care according to corporate safety procedures
  • Experience in MIG welding
  • Certified crane operator
  • CDL Certified with tanker endorsement
  • Certified in operating man lifts and fork lifts
  • OSHA 10, and OSHA 30 certified
  • Certified in CPR and AED
  • Certified in confined space entrant and rescue
  • Qualified electrical worker
  • HAZWOPER Trained
  • Current holder of CCO certified crane operator
  • Have high security clearances throughout the country.

Glass Technician

Ernest Glass Company
02.2005 - 03.2009
  • Completed high-quality work by installing new foam dams on pinch welds and rubber-channeling strips around edges of glass or frames
  • Primed all scratches on pinch welds with primer and removed all dirt and foreign matter from damaged glass to ready surfaces for installations
  • Removed broken or damaged glass windshields safely using hand tools such as Cold Knives and Equalizer tools.

Education

High School Diploma -

Johnston Community College
Smithfield, NC
06.1997

Skills

  • Work order management
  • Documentation and reporting
  • Training and mentoring
  • Quality assurance controls
  • Power tools
  • Detail oriented
  • Safety meetings
  • Tool and equipment maintenance
  • Performance monitoring
  • Workflow Optimization
  • Attention to Detail

Timeline

Sr. Field Service Supervisor/Technician

RMS Energy
03.2022 - Current

Field Service Technician

North American Substation Services
03.2009 - 03.2022

Glass Technician

Ernest Glass Company
02.2005 - 03.2009

High School Diploma -

Johnston Community College

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Jason Hawley