Jason Higgs
Chandler,IN
Summary
Motivated professional with strong collaboration and interpersonal skills, demonstrating reliability and dedication. Proven ability to adapt quickly and learn new concepts, contributing effectively to team objectives. Strong work ethic complemented by excellent communication skills, enhancing organizational performance. Committed to supporting dynamic teams and achieving shared goals.
Overview
18
18
years of professional experience
Work History
Operator Trainer
Crown Lift Trucks
Evansville, IN
06.2019 - Current
- Certified OSHA Forklift operator for safe operation of Walkie Pallet, Rider Pallet, Sit Down Electric, Sit Down Liquid Propane, Wave, Stock Picker, and Stand-up Counter Balanced/Reach Lift trucks.
- Conducted new hire operator training and recertification for branch personnel.
- Delivered customer location 'Move Safe' operator training sessions.
- Facilitated two-day 'Train The Trainer' operator training classes.
- Managed submission of training certificates for all operators.
- Maintained organized records and files for training documentation.
- Achieved MEWP certification to enhance operational safety.
Battery and Charger Service Technician
Crown Lift Trucks
Evansville, IN
05.2015 - Current
- Executed planned maintenance on industrial batteries and chargers.
- Diagnosed, troubleshot, and repaired batteries and chargers efficiently.
- Communicated with customers regarding issues and recommended repairs.
- Maintained clean and organized service vehicle to enhance operational efficiency.
- Sourced parts and provided accurate quotes as necessary.
- Trained new employees on battery fundamentals for skill development.
- Programmed HF chargers according to specifications when required.
- Conducted acid adjustments and load testing for optimal performance.
Shop Service Technician
Crown Lift Trucks
Evansville, IN
11.2014 - 05.2015
- Troubleshot, diagnosed, and repaired Crown and various lift truck models.
- Executed all planned maintenance on lift trucks to ensure operational efficiency.
- Scrapped and recycled equipment as needed, adhering to environmental standards.
- Assisted parts department with return cores and warranty processing.
- Managed demo preparations for showcasing lift truck capabilities.
- Facilitated stand-up and lay down procedures for transport and installation tasks.
- Processed paperwork efficiently to maintain accurate records.
Field Parts Associate
Crown Lift Trucks
Evansville, IN
02.2009 - 10.2014
- Facilitated delivery of parts to consignment and non-consignment customers.
- Executed tire pressing for cushion and pneumatic tires.
- Operated 25-ton press and 3-ton overhead crane for task completion.
- Conducted parts research, identification, and sourcing to fulfill customer needs.
- Provisioned stock for service technicians and generated consignment reports for over 10 national accounts across three states.
- Utilized Quipware Enterprise Management Software, UPS Worldship, Microsoft Office, and Outlook for daily operations.
- Organized daily route management based on customer needs and field service requirements.
- Managed inventory effectively to ensure adequate stock levels.
Facilities Maintenance/Warehouse Associate
Crown Lift Trucks
Evansville, IN
02.2008 - 02.2009
- Managed warehouse fulfillment and shipping for customer pick-ups and truck shipments across United States.
- Performed general cleaning and repairs to maintain operational standards.
- Assisted various departments as necessary to support overall operations.
Education
High School Diploma -
Tecumseh High School
Lynnville, IN05-2002
Skills
- Strong Verbal and Written Communication
- Goal Oriented
- Strategic Planning
- Compliance Training
- Relationship Building
- Leadership Development
- Strong Work Ethic
- Reliable and Trustworthy
- Professional and Courteous
- Attention to Detail
- Troubleshooting Skills
Accomplishments
- 2019 - 2024 top 3 placement in the country for Sales Leads Programe.
- Consistently maintained high customer satisfaction ratings.
- 100% PM completion several months running.
Timeline
Operator Trainer
Crown Lift Trucks
06.2019 - Current
Battery and Charger Service Technician
Crown Lift Trucks
05.2015 - Current
Shop Service Technician
Crown Lift Trucks
11.2014 - 05.2015
Field Parts Associate
Crown Lift Trucks
02.2009 - 10.2014
Facilities Maintenance/Warehouse Associate
Crown Lift Trucks
02.2008 - 02.2009
High School Diploma -
Tecumseh High School