Jason Ho
Aiea,HI
Summary
Results-driven operations leader recognized for achieving record-breaking efficiency in container management and terminal operations. Pioneered processes that positioned the business unit as the most profitable in its division. Leveraged cross-departmental collaboration to drive customer retention and satisfaction.
Overview
23
23
years of professional experience
Work History
Director of Operations
Aloha Freight Forwarders / Orion Freight Services
Honolulu, Hawaii
09.2025 - Current
- Managed daily operations for large staff across multiple departments, ensuring alignment with organizational goals.
- Led and guided subordinate managers, supervisors, and leads to enhance departmental effectiveness.
- Joined sales team to foster collaboration and improve communication between operations and sales departments. to create synergies between Operations and Sales.
Terminal Manager / Director of Operations
Hawaiian Ocean Transport / Odyssey Logistics
Honolulu, Hawaii
10.2019 - 09.2025
- Managed terminal operations, enhancing customer service, ensuring compliance with safety regulations, and maintaining vendor relations.
- Developed processes that enabled BU to achieve the highest profitability in Division.
- Recruited and trained Odyssey team of five managers, three supervisors, and two leads to effectively oversee a staff of 80+ employees.
Night Operations Director
Canuk Inc.
Honolulu, Hawaii
03.2013 - 10.2019
- Led night staff of three Managers, three Supervisors, and 40+ employees to ensure efficient operations and effective communication.
- Managed operations for container offloading, truck loading, and terminal reset to ensure seamless nightly transitions.
- Directed special projects, including concerts, Broadway shows, and high-end store resets.
- Supported inside sales team by managing client inquiries and providing product information to enhance customer satisfaction.
Superintendent of Stevedoring Operations
Horizon Lines / Hawaii Stevedores
Honolulu, Hawaii
04.2004 - 03.2013
- Oversaw three port terminals in Hawaii, managing six department managers, 15 supervisors, and 250+ longshore personnel to enhance operational effectiveness.
- Led container terminal oversight of unionized labor using "Ohana" methodology, fostering collaboration and improving labor relations.
- Coordinated redevelopment project of Pier 51A container yard, enhancing operational capacity and safety, recognized with industry awards.
- Reduced grievance filings by 50% in first year and by 90% over my entire tenure. This was industry leading!
Education
Some College (No Degree) - Education
University of Hawaii At Manoa
Honolulu, HISkills
- Logistics management
- Compliance oversight
- Process improvement
- Operational Efficiency
- Safety management
- Budget analysis
- Vendor relations
- Leadership development
- Process optimization
Personal Information
Affiliations
- Baseball Umpire (youth, High School and Collegiate)
Timeline
Director of Operations
Aloha Freight Forwarders / Orion Freight Services
09.2025 - Current
Terminal Manager / Director of Operations
Hawaiian Ocean Transport / Odyssey Logistics
10.2019 - 09.2025
Night Operations Director
Canuk Inc.
03.2013 - 10.2019
Superintendent of Stevedoring Operations
Horizon Lines / Hawaii Stevedores
04.2004 - 03.2013
Some College (No Degree) - Education
University of Hawaii At Manoa