Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Laura Holladay RN, MSN, NE-BC

Martinez,Ca

Summary

Dedicated MCH Clinical Nurse Director with 20 years of leadership experience. Offering excellent communication and a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Interim Perioperative Services Director

Kaiser Permanente
08.2024 - Current
  • Stepped up to cover the Perioperative Service Line in addition to Maternal Child Health during a critical time
  • Maintained strong relationships with key stakeholders, including hospital leadership, other department heads, and external partners to ensure alignment of goals and priorities across perioperative services.
  • Developed successful quality improvement initiatives, resulting in reduced surgical complications and improved outcomes.
  • Established collaborative relationships with physicians, nursing staff, and ancillary departments to ensure optimal perioperative care coordination.
  • Utilized data-driven decision-making processes to identify areas for improvement within the department, resulting in measurable enhancements to service quality and patient outcomes.
  • Conducted comprehensive risk assessments as part of ongoing efforts to enhance patient safety protocols across all aspects of perioperative care delivery.

Interim Director of Adult Services

Kaiser Permanente
12.2023 - 03.2024
  • Stepped up to cover Adult Services as a stretch assignment during the recruitment phase while simultaneously continuing to cover Maternal Child Health
  • Provided immediate support and leadership during a critical transition phase
  • Established clear lines of communication management teams ensuring that everyone understood their roles and responsibilities within the adult services framework.
  • Collaborated with multidisciplinary teams to develop comprehensive plans related to quality , resulting in improved outcomes.
  • Provided leadership, guidance and support to staff members.

Director of Perinatal Services

Kaiser Permanente
06.2017 - Current
  • Oversight and 24/7 coverage for all Perinatal Services: Labor and Delivery, Postpartum, NICU, and Lactation
  • Oversight and management of capital and operating budgets for Perinatal areas
  • Ensures compliance with professional and regulatory practices
  • Recruitment, hiring, and professional development of Perinatal Management team
  • Reduction in overtime and missed meals and breaks by 50% within first 6 months
  • Worked closely with AR&L to obtain flex license for NICU
  • Oversaw process to increase delivery volume in collaboration with sister facility
  • Culture change journey, Healthy Workforce
  • Recognized by Newsweek Best in Maternity Care and by Cal Hospital Compare as achieving Honor Roll Status for three years

MCH Director

Kaiser Permanente
05.2014 - 06.2017
  • Oversight and 24/7 coverage for all MCH Services: Maternity, Labor and Delivery, NICU, PICU and Pediatrics
  • Oversight and management of capital and operating budgets for MCH areas
  • Ensures compliance with professional and regulatory practices
  • Assist with plan and execution for move to new hospital, successful integration of new technology systems including Getwell and Emergin as well as new private room structure in PICU and NICU
  • Successful improvement in Attendance rates across MCH in 2014-2016
  • Successful improvement in LOS and OT across MCH in 2014-2016
  • Successful reduction in WPI across MCH in 2014-2016

Department Manager, Maternity

Kaiser Permanente
01.2010 - 05.2014
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
  • Ensure the provision of high quality nursing care
  • Manage capital and operating budget
  • Ensure standard compliance with professional and regulatory practices
  • Resolve patient and staff issues by positive intervention
  • Direct and monitor nursing units and programs

Assistant Department Manager, Maternity

Kaiser Permanente
06.2004 - 01.2010
  • Ensure provision of high quality nursing care
  • Assign nursing tasks to each member of the nursing staff after evaluating needs of each individual patient
  • Assess patient emergencies and assist in providing support
  • Resolve patient and staff issues by positive intervention
  • Assist in administrative personnel functions, including interviewing, hiring, orienting, and disciplining staff.
  • Assist with payroll, staffing and scheduling

Clinical Coordinator, MCH

Doctors Medical Center
01.2004 - 06.2004
  • Ensure provision of high quality nursing care
  • Assign nursing tasks to each member of the nursing staff after evaluating needs of individual patient
  • Assess patient emergencies and assist in providing support
  • Resolve patient and staff issues by positive intervention
  • Ensure adequate supplies for unit

Travel RN

Fastaff Nursing
08.2000 - 01.2004
  • Responsible for providing nursing care to perinatal patients across the United States in hospitals with temporary staffing needs

Staff Nurse

Health South Surgical Center
05.1999 - 01.2001
  • Responsible for admitting, assessing and discharging Same Day Surgery Patients.

Staff Nurse

Northport DCH
09.1998 - 12.1998
  • Staff Nurse in NICU- responsible for stabilization of infants as well as day to day care of Level 2-3 infants.

Bessemer Caraway Medical Center
03.1995 - 08.1998
  • Staff Nurse in Women's Center: LDRP's, Level II Nursery, and Gyn surgical patients, also floated to Medical Surgical floors and did relief charge nurse

Education

Master of Science - Nursing Administration

The University of Texas
Arlington, Texas
2017

Bachelor of Science - Nursing

Capstone College of NursingThe University of Alabama
Tuscaloosa
1994

Skills

  • Results-oriented
  • Staff retention
  • Staff development
  • Budget Management
  • Organized
  • Process improvement
  • Excellent Communication
  • Analytical and Critical Thinking

Certification

  • California Registered Nurse
  • Basic Life support
  • ANCC Board Certified Nurse Executive

Accomplishments

  • Achieved reduction in SSI by creating collaborative teams and practices to focus on the metric
  • Collaborated with MCH leadership team in the development of Unit Practice Councils
  • Achieved increase in delivery volume by collaborating with Antioch leadership and physician partners across both Antioch and Walnut Creek sites
  • Collaborative Practice Co- Chair
  • Maternal Child Health Performance Improvement Committee- Co-Chair Oakland Kaiser, responsible for analyzing data and preparing and presenting reports with action items for all performance improvement areas : Length of Stay, Newborn Screening, Newborn Hearing Screening, Care Experience, Pain Management, Circumcision( consents, time outs and pain assessment), Falls assessment and Discharge Bilirubin.
  • Attendance- created and implemented attendance management program reducing sick calls by half in the first year. Program was rolled out hospital wide as best practice
  • Breastfeeding- RN Lead for Regional Breastfeeding Collaborative Pilot- built and led Oakland's team. We were able to successfully implement bundle and improve exclusive breastfeeding from 60% to 80%. Additionally, the tools we created were all used in the Regional Breastfeeding Collaborative Playbook
  • Care Experience-successfully implemented and hardwired: Nurse Knowledge Exchange, Direct Report Rounding, Patient Rounding, Celebratory Meals for patients, Rewards and Recognition Program for staff


References

Available upon request

Timeline

Interim Perioperative Services Director

Kaiser Permanente
08.2024 - Current

Interim Director of Adult Services

Kaiser Permanente
12.2023 - 03.2024

Director of Perinatal Services

Kaiser Permanente
06.2017 - Current

MCH Director

Kaiser Permanente
05.2014 - 06.2017

Department Manager, Maternity

Kaiser Permanente
01.2010 - 05.2014

Assistant Department Manager, Maternity

Kaiser Permanente
06.2004 - 01.2010

Clinical Coordinator, MCH

Doctors Medical Center
01.2004 - 06.2004

Travel RN

Fastaff Nursing
08.2000 - 01.2004

Staff Nurse

Health South Surgical Center
05.1999 - 01.2001

Staff Nurse

Northport DCH
09.1998 - 12.1998

Bessemer Caraway Medical Center
03.1995 - 08.1998

Bachelor of Science - Nursing

Capstone College of NursingThe University of Alabama

Master of Science - Nursing Administration

The University of Texas
Laura Holladay RN, MSN, NE-BC