Nicholas Horn
Las Vegas,NV
Summary
Professional Union Bartender with 18 years of Service on the Las Vegas Strip. Extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
27
27
years of professional experience
1
1
Certification
Work History
General Manager Bleau Bar
Fontainebleau Las Vegas
Las Vegas, NV
11.2023 - Current
- Led a team of bartenders, servers, and support staff to achieve consistently high levels of customer service.
- Promoted an exceptional guest experience by maintaining a clean, inviting, and comfortable atmosphere in the lounge area.
- Managed inventory levels effectively to reduce waste and maintain optimal stock levels for seamless service delivery.
- Developed relationships with vendors, securing favorable terms and high-quality products for the lounge.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Implemented staff scheduling processes to ensure adequate coverage during peak hours while controlling labor costs.
- Collaborated with marketing teams to develop promotional events that increased foot traffic and generated buzz about the lounge.
Bartender
High Tide Social House
Cape Coral, FL
02.2023 - 10.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Bartender
SAHARA Las Vegas
Las Vegas, NV
08.2014 - 02.2023
- Operated efficiently in high-volume setting to prepare and serve guest while maintaining high level of service.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
UAV Operator/Instructor
AeroVironment
Simi Valley, CA
10.2011 - 08.2014
- Proficient in operation and instruction of Switchblade, Puma, Wasp, Raven platforms.
- I have been responsible for Maintaining, Issuing, and Mobilization of high value, sensitive equipment.
- Multiple deployments to train Military In Afghanistan.
Bartender
Pure Nightclub
Las Vegas, NV
05.2005 - 10.2011
- Operated efficiently in high-volume setting to prepare and serve multiple guest while maintaining a high level of service.
- Bartender for Multiple Fine Dining banquets.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Infantry Squad Leader
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
08.1998 - 10.2002
- Led a team of bartenders, servers, and support staff to achieve consistently high levels of customer service.
- Promoted an exceptional guest experience by maintaining a clean, inviting, and comfortable atmosphere in the lounge area.
- Managed inventory levels effectively to reduce waste and maintain optimal stock levels for seamless service delivery.
- Developed relationships with vendors, securing favorable terms and high-quality products for the lounge.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Implemented staff scheduling processes to ensure adequate coverage during peak hours while controlling labor costs.
- Collaborated with marketing teams to develop promotional events that increased foot traffic and generated buzz about the lounge.
Education
Valley High School
Las Vegas, NVSkills
- Cash Handling and Management
- Bar Operations and Logistics
- Teamwork and Professionalism
- Responsible Alcohol Service
- Hospitality and Guest Service
- Anticipating Guest Needs
- Liquor, Beer and Wine Knowledge
- Outstanding Customer Service
Certification
- Cicerone Beer Server
- BarsSmarts Certification
Timeline
General Manager Bleau Bar
Fontainebleau Las Vegas
11.2023 - Current
Bartender
High Tide Social House
02.2023 - 10.2023
Bartender
SAHARA Las Vegas
08.2014 - 02.2023
UAV Operator/Instructor
AeroVironment
10.2011 - 08.2014
Bartender
Pure Nightclub
05.2005 - 10.2011
Infantry Squad Leader
United States Marine Corps
08.1998 - 10.2002
Valley High School