
As a Senior Mortgage Banking Sales executive with 27 years of versatile and accomplished experience in community, middle, large and complex financial service lending organizations to include banks and non-Banks driving originations, recruiting, revenue growth, optimizing talent development, performance and the customer experience. I bring to organizations the demonstrated ability to build productive internal, external, vendor and counter party relationships and deliver agile strategic execution of a growth oriented banks vision and mission with results that are measurable and achieve excellence. I welcome new opportunities to grow and lead transformational change that dramatically improves business outcomes in growth, sales, digital, recruiting and strategic growth.
Responsible for growing profitable retail mortgage production and increasing market share across The UCBI footprint of (GA, SC, NC, TN, FL and AL) Drive Sales Leadership to manage and grow UCMS mortgage market share within the legacy markets and new metro markets in the UCBI footprint. Motivating, coaching and encouraging employees.
Increased UCMS Production from $800MM to $2.4B from 2018- 2021. Increased Customer CSP and Loyalty Scores. Drove Sales force effectiveness from 2.7 funded units per month to over 7 funded units per month. Added new teams in Eastern NC and Florida markets. Recruited , developed and improved self generated MLO sales force. Meeting banks goals to grow new customers and relationships. Serving our bank wide footprint by meeting our communities needs with fair lending and meeting LMI and CRA lending goals. Put a CRA Strategic plan together for UCB/UCMS.
Skills: recruiting, lift outs, talent development, business development & the expansion of the retail mortgage practice, working and partnering for opportunities with other lines of business to include the community retail bank, business and commercial banking and future plans of growing our market share from our homebuilder finance LOB.
Acquired by Cadence Bank. (NASDAQ-CADE)Responsible for growing profitable retail mortgage production and market share across metro Atlanta. Provide sales leadership to manage and grow State Banks mortgage market share. Responsible for meeting CRA goals, recruiting, lift outs, M&A, talent development, business development & the expansion of the retail mortgage practice, working and partnering for opportunities with other lines of business to include the community retail bank, business and commercial banking, private banking and homebuilder finance.
Strengthened company's business by leading implementation of strategic growth in Metro Atlanta, Greater Georgia, South Carolina, Florida and Alabama. Accountable for sales leadership and production including overall customer satisfaction. Generated new business through financial professionals, home builders and Realtor partnerships. Industry Memberships, Affiliations and Awards include:
- Licenses and Registrations- NMLS ID #437921, FL LO30993, GA License #43980, SC License MLO- 437921
Head of Distributed Retail Sales Manager for the Traditional Retail Mortgage Sales Division.
Transitioned this role when CertusBank sold it's Mortgage Division Assets to Amerisave in November 2014. Post sale, responsibilities expanded to include establishing, growing, and building out the Traditional Retail Mortgage Sales channel. Increased business model diversification by expanding purchase business, external and organic growth with recruiting, and hiring. Established Loan Production offices to drive a sales force with great customer service and nurture established books of business and relationships with Realtors and Builders.
Specialist in building Retail Mortgage Loan Origination teams including build-outs, lift-outs, recruiting and growing markets and market share. Promoted and given a larger team of direct reports and a larger market territory. Duties included coaching, recruiting, leading cross sell, sales management, recruiting, mortgage banking, business development, FHA, CRA, credit risk, CRA, FHA, VA, GNMA, Conventional, GNMA, Jumbo, construction to permanent, mew construction, portfolio lending, affluent lending and Private Mortgage Banking. Selected from a group of my peers to attend Fifth Third Advanced Leadership Development training class. Co-Chaired United Way Campaign in 2010 for Fifth Third in Georgia. Increased production from <$50MM in production to $370MM.
Top Performing Mortgage Broker , Correspondent & Wholesale Mortgage banking. This was a call center sales environment.
Management Training Program in Consumer Finance, Credit Manager, Solicited Consumer Loans, Debt Consolidation Plans, Mortgages, Second Mortgages, Credit Insurance and Credit Cards. Formerly Norwest Financial prior to Wells Fargo and Norwest Merger.
UCMS /UCBI
-United Community Bank Leadership Academy -2020 Graduate-Clemson University
-Member of The Mortgage Bankers Association- Production Council
-Graduate of the MBA School of Mortgage Banking II Class & currently enrolled as a CMB Candidate (Expected August 2022)
-Board of Governors for The Mortgage Bankers Association of Georgia- Expires 2023
-MBAG -Georgia Future Mortgage Leaders
-Mortgage Bankers Association of Georgia Presidents Award Recipient (Multiple Years)-Recipient of MBAG of MBAG Production Awards (Multiple Years)
-Affiliate Member of -The Atlanta Board of Realtors
-Affiliate Member of the Georgia Association of Realtors
-Affiliate Member with Greater Atlanta Homebuilders Association.
-Past Member for Board of Directors for The Atlanta Mortgage Bankers Association-2010-2016
-Member of the Atlanta Economics Club
-The Community Bankers Association of Georgia
-Georgia Bankers Association
-The Risk Management Association-Atlanta Chapter