Jason Jackson
Los Angeles,CA
Summary
Detail-oriented Barista experienced in crafting high-quality beverages and enhancing customer experiences in fast-paced environments. Delivered exceptional service by maintaining café cleanliness and efficiently operating point-of-sale systems. Collaborated effectively with team members to ensure smooth service flow during peak hours.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
06.2022 - 08.2026
- Prepared a wide range of handcrafted Starbucks beverages to standard recipes, consistently following portioning, brewing, and presentation guidelines to ensure product quality, speed of service, customer satisfaction, and maintained 98% accuracy in drink orders during peak hours.
- Engaged customers in a friendly, efficient manner by taking accurate orders, answering menu questions, and suggesting items, helping create a welcoming store atmosphere and smooth, organized service flow.
- Operated point-of-sale systems to process various payment methods and managed order customizations, ensuring accurate and timely delivery of drinks and food items.
- Maintained café cleanliness and organization by restocking supplies, rotating product, and cleaning equipment, counters, and seating areas in alignment with Starbucks standards and basic food safety practices.
- Collaborated with shift supervisors and baristas to prioritize drink queues and support peak rush periods, enhancing store operations and customer experience.
- Served as the primary contact for guest inquiries about product sourcing, flavor profiles, and nutritional benefits.
- Ensured visual appeal of food and beverages by following presentation standards, maintaining high aesthetic quality for all items.: Focused on the visual presentation of every food and beverage item, ensuring that each product met the high aesthetic standards.
Education
Associate Degree of Arts - General Studies: Arts and Humanities, General Studies: Social and Behavioral Sciences
East Los Angeles College
Los Angeles, CASkills
- Point-of-Sale (POS) Systems
- Order Customization
- Cash Handling
- Food Safety
- Restocking
- Inventory
- Customer engagement
- Collaboration
- Teamwork
- Adaptability
- Stress management
- Peer support
- Beverage preparation
- Point-of-sale operation
- Order accuracy
- Product knowledge
- Team collaboration
- Quality control
- Effective communication
- Time management
- Initiative taking
- Conflict resolution
- Positive and professional
- Attention to detail
Timeline
Barista
Starbucks
06.2022 - 08.2026
Associate Degree of Arts - General Studies: Arts and Humanities, General Studies: Social and Behavioral Sciences
East Los Angeles College