Jason James

• Conducted regular performance evaluations for team members in order to provide constructive feedback on strengths as well as areas requiring additional development efforts or support measures – ultimately supporting an engaged workforce committed towards
• Delivered memorable guest experiences by consistently exceeding their expectations in terms of service quality, attention to detail, and overall presentation.
• Coordinated seamless events by effectively managing all aspects of event planning, execution, and followup.
• Trained and supervised event staff to complete tasks on time.

• Audio Visual set up, operator and breakdown for various events and meetings Troubleshooting and solving situations as they may arise
• Ensuring all clients AV/ tech needs are met in a timely manner while also upholding companies polices and procedures
• Delegate, and assist techs with different tasks.
• Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
• Contributed to the development of innovative tech solutions within tight deadlines, meeting client needs.
• Enhanced user experience by addressing and resolving technical issues promptly.

• Primary duties consist of protecting ATM Technician and assets while technicians services atm
• Also tasked with handling any private investigations cases assigned to me.

• Primary duties consist of entry control to the 165th Air Force National Guard base, vehicle patrol, commercial vehicle inspections, bomb threats and alarm activations response
• Reduced risk of unauthorized entry by managing access control systems and verifying visitor credentials.
• Provided assistance during emergency situations, successfully evacuating personnel and securing the premises.
• Participated in ongoing professional development training to stay current on best practices in armed guard procedures and tactics.
• Provided support during high-profile events, ensuring the safety of VIPs while remaining discreetly positioned throughout proceedings.

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• Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
• Reduced risk of unauthorized entry by managing access control systems and verifying visitor credentials.
• Assisted in maintaining a safe environment for staff and visitors through diligent observation and reporting of suspicious activities.
• Successfully intervened in potentially dangerous situations by de-escalating conflicts using strong verbal communication skills.

• In my 9 years at delta I started off as a ready reserved ramp agent and climb the ladder to become an Operations Service manager on the ramp
• Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
• Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
• Aircraft loading, unloading, and movement.
• Coordinate communication between pilots, ground crew, and tower.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

• Oversee a crew of 10 audio, video, and lighting technicians during various events and productions.