Jason Krieger

Leadership position for bank with 3 billion in assets

• Established Individual Development and Training Program
• Identity and Access Management Program Lead
• Used ticketing systems to manage and process support actions and requests.
• Managed oversight and performance of enterprise support incidents and problems
• Created user accounts and assigned permissions.
• Generated reports to track performance and analyze trends.

GRC technical analyst for financial firm serving independent financial advisors and their clients.

• Monitored system performance to identify potential issues.
• Generated reports to track performance and analyze trends.
• Served as Coordinator for periodic business compliance reviews
• Member of corporate Diversity, Equality, and Inclusion Committee

Technical expert partnering with business operations for bank with assets of 50 billion

• Collaborated with stakeholders to define project objectives and criteria.
• Performed gap analysis to identify areas of improvement.
• Applied problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Executed analysis of risks and identified risk mitigation strategies.
• Assessed business requirements to forecast annual budgetary operational costs.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Developed customized reports, summarizing and presenting data in visually appealing format.
• Provided technical support for troubleshooting analytics and reporting issues.
• Implemented business intelligence solutions to increase operational efficiency.
• Updated and developed scripts and queries to extract and analyze data.

Project advisory and contribution role

• Project Team Member for implementation of Identity and Access Management software
• Conducted enterprise application data reviews with Business and Technical stakeholders
• Led external software vendor partnerships
• Responsible for Education and Training of over 5,000 network users and admins
• Recommended improvements in security systems and procedures.
• Performed risk analyses to identify appropriate security countermeasures.

Team Manager for team of nine Identity and Access Management Professionals

• Responsible for centralization and governance of enterprise access control.
• Guided development of staff members
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Participation in discovery and remediation of logical access audit findings
• C suite level reporting and presentation

Enterprise access control administrator

• Provisioning and de-provisioning of user accounts
• Partnered with business lines, technology peers, and human resources to provide efficient account management processes
• Conducted quarterly business meetings to gather requirements and educate users
• Promoted to Team Manager

Business Leader for cable and internet provider

• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Network Security and GRC responsibilities

• Enterprise respondent to Commission on Accreditation for Law Enforcement Agencies
• Conducted security audits to identify vulnerabilities.
• Monitored use of data files and regulated access to protect secure information.