Jason Kuenstler
Fort Worth,TX
Summary
Results-driven operational leader with expertise in strategic planning, process improvement, and cost control. Proven track record in enhancing operational efficiency and mentoring teams to exceed performance goals.
Overview
14
14
years of professional experience
Work History
Director of Operations
Renaissance St Elm Hotel
Downtown Dallas, TX
07.2024 - Current
- Managed daily operations to ensure optimal guest experiences and operational efficiency.
- Implemented standard operating procedures to enhance service delivery and staff performance.
- Coordinated cross-departmental communication to streamline operations and improve collaboration.
- Oversaw inventory management processes, optimizing supply chain logistics for cost efficiency.
- Analyzed operational workflows, identifying areas for process improvement and cost reduction.
- Collaborated with senior management on strategic initiatives aimed at enhancing hotel profitability.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Assistant General Manager
Sheraton Hotel
Entertainment District, Arlington, TX
04.2021 - 06.2024
- Oversaw daily hotel operations, ensuring high standards of guest service and satisfaction.
- Developed and implemented training programs for staff to enhance service delivery and operational efficiency.
- Coordinated with department heads to streamline processes and improve overall hotel performance.
- Managed budgeting and forecasting activities, optimizing resource allocation for maximum profitability.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Director of Housekeeping
Sheraton McKinney, Aimbridge Hospitality
McKinney, TX
02.2018 - 02.2021
- Led housekeeping team to maintain high cleanliness standards across guest rooms and public areas.
- Developed training programs to enhance staff performance and service delivery.
- Implemented inventory management system for efficient supply tracking and cost control.
- Collaborated with maintenance team to ensure timely resolution of facility issues impacting guest satisfaction.
- Conducted regular inspections to uphold compliance with health and safety regulations.
Director Of Private Residence
The Marsh Estate
Highland Park, Tx
08.2015 - 09.2018
- Directed strategic initiatives to enhance estate operations and visitor experiences.
- Collaborated with cross-functional teams to improve service delivery and operational efficiency.
- Oversaw budget planning and resource allocation for various estate projects.
- Developed training programs to elevate staff performance and service standards.
Director of Operations
Las Colinas Marriott
Las Colinas, Tx
01.2012 - 07.2015
- Led cross-functional teams to address critical operational challenges, fostering collaborative approach that leveraged diverse skills and perspectives.
- Improved team morale and reduced turnover by implementing series of employee engagement programs and personalized career development plans.
- Enhanced customer experience by implementing client feedback loop that directly informed operational improvements and product adjustments.
- Achieved company-wide recognition for leadership excellence, mentoring high-performing team that consistently exceeded operational goals and objectives.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
Education
High School Diploma -
LD Bell Highschool
Hurst, Tx05-1998
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Process improvement
- Performance analysis
- Schedule oversight
- Workforce planning
- Leadership training
- Cost control
- Financial controls implementation
- Resource allocation
Timeline
Director of Operations
Renaissance St Elm Hotel
07.2024 - Current
Assistant General Manager
Sheraton Hotel
04.2021 - 06.2024
Director of Housekeeping
Sheraton McKinney, Aimbridge Hospitality
02.2018 - 02.2021
Director Of Private Residence
The Marsh Estate
08.2015 - 09.2018
Director of Operations
Las Colinas Marriott
01.2012 - 07.2015
High School Diploma -
LD Bell Highschool