Jason Kung
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations. Over 25 years of customer service and management experience.
Overview
27
27
years of professional experience
Work History
Titleist Brand Ambassador
Golf Galaxy
10.2021 - Current
- Increased brand awareness through demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Communicated product information with confidence and educated consumers about company.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Sales Lead / Certified Golf Club Fitter
Golf Galaxy
10.2020 - Current
- Certified Golf Club Fitter, responsible for customer paid fittings for putter, woods, irons, and golf balls.
- Trained, coached, and mentored new sales associates for maximum performance in golf equipment fittings.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction in all departments.
Sales Lead / Certified Golf Club Fitter
Golf Galaxy
10.2020 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Mixologist
Bon Appetit Management Company (Chase Center)
01.2019 - Current
- Mixologist for The Bridge Club (Owners Club) for all Golden State Warriors home games and private events
- Responsible for providing elite service for VIP guests and The Golden State Warriors Partnership group
- Mixologist for The Chase Club (Event Floor Club) and JP Morgan Club for Concerts and Special Events
- Excellent speed Mixologist and cash handling in high volume concert atmosphere.
Premium Bartender
Levy Restaurants (Oracle Arena)
01.2017 - Current
- Premium Bartender for The Bridge Club (Owners Club), BMW Club, Tanduay Rum Club, Bevmo Party Deck, JP Morgan Club, and Effen Vodka Penthouse
- Mix and Serve high quality cocktails, spirits and beverages for hosted and non-hosted events
- Duties include setup, breakdown and inventory of club bars and remote bars
- Events include Golden Sate Warriors home games, concerts and corporate events.
Bartender
Berkeley Country Club
01.2016 - 01.2017
- On Call Bartender for members bar, and private events.
Bartender
Bay Celebrations
01.2016 - 01.2020
- Mix and Serve premium cocktails on a 145 passenger boat
- High volume of drinks for hosted and non-hosted events.
Food and Beverage Supervisor/ Bartender
Courtyard by Marriott
01.2004 - 01.2015
- Maintains high level of satisfaction for hotel guests
- Responsible for all operations of bar, dining room, banquets and kitchen
- Assist in banquet room setups, and breaking down rooms
- Serve quality beverages, including Starbucks as well as signature cocktails to hotel guests
- Responsible for inventory, product ordering, scheduling and payroll.
Owner/ General Manager
The Broken Rack Billiards and Bar
01.1998 - 01.2013
- Helped company realize profits in the first year of business
- Established and maintain good vendor relations while minimizing costs
- Perform weekly inventory and ordering of supplies
- Created and implemented employee policy and procedures handbook
- Responsible for hiring and training of floor staff and management.
Education
Skills
- Customer Relations
- Brand Awareness
- Sales expertise
- Effective communicator
- Team Leadership Qualities
- Adaptability and Flexibility
Timeline
Titleist Brand Ambassador
Golf Galaxy
10.2021 - Current
Sales Lead / Certified Golf Club Fitter
Golf Galaxy
10.2020 - Current
Sales Lead / Certified Golf Club Fitter
Golf Galaxy
10.2020 - Current
Mixologist
Bon Appetit Management Company (Chase Center)
01.2019 - Current
Premium Bartender
Levy Restaurants (Oracle Arena)
01.2017 - Current
Bartender
Berkeley Country Club
01.2016 - 01.2017
Bartender
Bay Celebrations
01.2016 - 01.2020
Food and Beverage Supervisor/ Bartender
Courtyard by Marriott
01.2004 - 01.2015
Owner/ General Manager
The Broken Rack Billiards and Bar
01.1998 - 01.2013
Similar Profiles
David GrellaDavid Grella
Store Manager at Golf GalaxyStore Manager at Golf Galaxy
Albert BoadaAlbert Boada
Sales Associate / Golf Fitter at Golf GalaxySales Associate / Golf Fitter at Golf Galaxy
Carlos TovarCarlos Tovar
Customer Service Associate Cashier at Golf GalaxyCustomer Service Associate Cashier at Golf Galaxy
Jensen WoodJensen Wood
Sales Associate at Golf GalaxySales Associate at Golf Galaxy
Dezrene CodnerDezrene Codner
Brand Ambassador/Brand Ambassador Team Lead at Newbridge Marketing GroupBrand Ambassador/Brand Ambassador Team Lead at Newbridge Marketing Group