Professional Summary
Overview
Work History
Education
Skills
Timeline

Katherine Corriveau

Retail Operations
South LyonSouth Lyon,MI
Katherine Corriveau
8
years of professional experience

Results-driven Sales Professional skilled in effective communication and relationship management. Recognized for enhancing customer satisfaction through tailored product recommendations and problem-solving strategies. Committed to achieving sales goals and fostering positive brand experiences.

Work History

Brand Ambassador

2 Years
TROC Global | 09.2024 - Current
  • Educated customers about brand values and product features consistently
  • Independent contractor for TROC. Selling products ranging from high end quality linens in Costco. Sold True Classic t shirts for men in Sam’s Club. I acquired highest ratio selling shirts. 1,200 over three weeks time span

Beauty Advisor

4 Years 7 Months
Advantage Sales And Marketing | 04.2018 - 11.2022
  • Engaged customers through product demonstrations and promotional events.
  • Provided feedback on customer preferences to enhance product offerings.
  • Assisted in maintaining visual merchandising standards in retail displays.
  • Collaborated with team members to execute marketing campaigns effectively.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.

Brand Ambassador

2 Years
Retail Operations | 09.2024 - Current
  • Engaged customers through product demonstrations and promotional events.
  • Provided feedback on customer preferences to enhance product offerings.
  • Assisted in maintaining visual merchandising standards in retail displays.
  • Collaborated with team members to execute marketing campaigns effectively.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.

Salesperson

3 Years 7 Months
Flow Wine Group | 05.2021 - 12.2024
  • Guided customers in wine selection tailored to their tastes and events. Maintained stock levels to support high-demand periods. Worked alongside team members to boost customer service quality.
  • Led clients in choosing the right wines for their specific needs and gatherings. Oversaw inventory management to guarantee product availability during peak times. Partnered with colleagues to refine service standards and elevate customer interactions.
  • Achieved enhanced customer satisfaction by accurately matching wines to customer preferences and occasions. Optimized inventory processes to maintain consistent stock for popular items. Improved service delivery through effective teamwork and collaboration.

Education

Bachelor of Science - Communications

Madonna University | Livonia, MI | 05.2016

Skills

Customer service
Branding
Customer relationship building
Exceptional communication
Team leadership qualities
Effective communicator
Exceptional communication
Customer engagement
Customer relations
Team leadership qualities
Relationship builder
Customer relationship building
Goal-oriented mindset
Brand awareness
Sales expertise
Product demonstration
Conflict resolution techniques
Sales and negotiation tactics
Revenue generation
Store promotions
Excellent public speaking
Event management experience
Public relations
Brand awareness development
Sales
Communication skills
Floor operations and displays
Strong interpersonal skills
Promotional awareness
Product awareness
Sales and marketing
Public speaking
Problem-solving
Persuasive selling
Demonstrator training
Product demonstrations
Trade shows

Timeline

Brand Ambassador

TROC Global
09.2024 - CurrentRead More

Brand Ambassador

Retail Operations
09.2024 - CurrentRead More

Salesperson

Flow Wine Group
05.2021 - 12.2024Read More

Beauty Advisor

Advantage Sales And Marketing
04.2018 - 11.2022Read More

Madonna University

Bachelor of Science from Communications
Read More
Katherine Corriveau