Growth-driven regional sales and business development leader with 20+ years of experience expanding territories, strengthening dealer networks, and driving aftermarket revenue across industrial, construction, and diesel engine markets. Expert in consultative selling, OEM relationship management, and developing strategic programs that accelerate market penetration and customer retention. Known for aligning regional strategy with organizational goals, elevating customer engagement, and delivering measurable revenue impact.
Work History
Operations Manager – Texas
1 Year 9 Months
Monarch Power Supply (Quinn Caterpillar Company) | 11.2024 - Current
Operational leadership with significant sales influence, dealer development responsibilities, and aftermarket growth impact across Texas, Oklahoma, and New Mexico.
Direct statewide initiatives that enhance customer experience, response times, and technical support.
Align remote Service & Parts Managers on standardized processes that improve sales execution.
Lead frontline parts sales and service personnel to ensure high-quality customer engagement.
Strengthen inventory strategies and dealer support to improve aftermarket sales performance.
Support expansion of Perkins engine programs, including high-demand service replacement engines.
Aftermarket Sales & Regional Business Development Representative
3 Years 2 Months
Monarch Power Supply | 06.2023 - Current
Lead aftermarket growth, customer engagement, and dealer-network performance across Texas, Oklahoma, and New Mexico for Perkins engine products. Drive territory expansion and strengthen market presence through strategic partnerships and technical sales support.
Manage a diverse territory of OEMs, rental houses, industrial end-users, and service providers.
Strengthen dealer capabilities through training, strategic alignment, and performance development.
Key contributor to the Perkins large service replacement engine program, improving availability and accelerating sales cycles.
Represent Perkins and Monarch at major industry tradeshows, supporting product launches and increasing brand visibility.
Develop new business channels and drive parts and service revenue across a multi-state region.
Collaborate with Perkins and Caterpillar teams to align regional strategy and support joint initiatives.
Vice President of Operations
13 Years
Diesel Parts Direct | 06.2010 - 06.2023
Executive leadership role with major commercial responsibility, including global sales strategy, vendor negotiations, customer retention, and international market expansion.
Oversaw global distribution delivering U.S.-manufactured products to 80+ countries annually.
Directed vendor and supplier contract negotiations to strengthen margins and product availability.
Led commercial strategy across Parts, Service, and Shipping & Receiving operations.
Guided organizational growth earning the President’s E-Award and E-Star Award for excellence in exporting.
Represented the company at the White House for national recognition.
Service & Warranty Manager
6 Years 2 Months
Diesel Parts Direct | 03.2017 - 05.2023
Customer-facing leadership role supporting service sales, warranty programs, and technical support.
Strengthened customer satisfaction through proactive communication and technical guidance.
Ensured timely warranty resolutions that protected customer relationships and minimized downtime.
Served as liaison between customers, technicians, and OEMs to maintain service quality.
Machine Shop Manager
8 Years 6 Months
Diesel Parts Direct | 03.2007 - 09.2015
Oversaw all machining operations, production workflows, and quality standards for Caterpillar, Cummins, and Detroit Diesel engine and component remanufacturing.
Modernized the legacy machine shop by bringing in outside consultants to rebuild and optimize critical equipment.
Implemented structured training programs that elevated the team from basic operators to skilled machinists.
Transitioned the shop to lean manufacturing, improving workflows, eliminating waste, and increasing throughput and consistency.
Significantly boosted efficiency, quality, and turnaround time for rebuilt engines and remanufactured components.
Parts Manager
5 Years
Diesel Parts Direct | 06.2005 - 06.2010
Led parts operations supporting engine rebuilds, field repairs, fleet maintenance, and urgent breakdowns.
Negotiated with suppliers to reduce costs and improve availability.
Supported diverse OEM and aftermarket platforms, strengthening customer retention.
Improved department efficiency through process development and reorganization.
Inside Sales Representative
3 Years
Diesel Parts Direct | 06.2002 - 06.2005
Provided parts identification, quoting, order processing, and customer support for major diesel engine families.
Built strong customer relationships and increased sales revenue through attentive service.
Coordinated shipments, pickups, and financial transactions.
Researched parts using catalogs, diagrams, and digital systems.
Owner
7 Years 7 Months
Nine Nineteen Leather Co. | 01.2019 - Current
Design and produce custom leather goods, manage brand identity, and generate new business through cold calling, networking, and digital engagement.
Education
Bachelor of Interdisciplinary Studies
Louisiana State University | Baton Rouge, LA | 05-2028
In Progress
Some College - No Degree
Southeastern Louisiana University | Hammond, LA
High School Diploma
Denham Springs High School | Denham Springs, LA | 05.1992
Skills
Territory Expansion
Dealer Network Development
Aftermarket Sales Growth Strategic Partnerships
Customer Retention
Contract Negotiation OEM Relationship Management
Market Penetration
Revenue Strategy Cross-Functional Collaboration
Technical Sales Expertise
Knowledgeable in many engine platforms such as Caterpillar
Deutz
Kubota
Isuzu
Hatz
Yanmar
Detroit Diesel
Cummins and Perkins
Timeline
Operations Manager – Texas
Monarch Power Supply (Quinn Caterpillar Company)
11.2024 - CurrentRead More
Aftermarket Sales & Regional Business Development Representative