Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Jason Lapolice

Columbia,SC

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Top Notch Express Wash
Columbia, SC
08.2021 - Current
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Handyman

Cobabe Brothers
Sacramento, CA
09.2019 - 07.2020
  • Performed minor wall repair, installed drywall and applied wallpaper.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
  • Kept tool, material and equipment inventory updated.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Maintained inventory of supplies to complete various repairs on plumbing, lighting or other systems.

Education

High School Diploma -

Rancho Mirage High School
Rancho Mirage, CA
06.2019

Skills

  • Shift Coverage
  • Employee Coaching and Motivation
  • Directing Team Members
  • Overseeing Employees
  • Store Opening and Closing Procedures
  • Information Updates
  • Inspirational Leadership
  • Managing Laborers
  • Answering Customer Questions
  • Grand Openings

Timeline

Assistant Manager

Top Notch Express Wash
08.2021 - Current

Handyman

Cobabe Brothers
09.2019 - 07.2020

High School Diploma -

Rancho Mirage High School
Jason Lapolice