Jason Lavecchia
Las Vegas,NV
Summary
Dynamic food service professional with extensive experience in delivering exceptional customer service and a proven ability to create memorable dining experiences.
Overview
10
10
years of professional experience
Work History
Food Server / ATS Manager
Claim Jumper Steakhouse & Bar, Henderson NV
03.2024 - 03.2026
- Led shift management to uphold high customer service standards and operational efficiency through detailed front-of-house oversight.
- Provided detailed menu and bar information to enhance guest experience daily.
- Accurately processed customer orders using POS systems to ensure smooth transactions.
Head Supervisor
Tony Roma’s, Fremont, Las Vegas NV
11.2023 - 03.2024
- Coordinated employee rotations for optimal staffing, guest satisfaction, complaint resolution, and end-of-day records.
- Achieved high guest satisfaction in fast-paced environment through attentive service.
- Addressed and resolved customer complaints effectively and ensured satisfaction with dining experience.
Food Server
Mastrioni’s, Las Vegas NV
05.2023 - 08.2023
- Provided exceptional fine dining service, enhancing guest satisfaction through extensive menu and product knowledge.
- Delivered exceptional fine dining service utilizing extensive menu and product knowledge.
- Evaluated guest satisfaction to enhance service quality. throughout the dining experience.
Food Server
Salt Grass, Golden Nugget, Las Vegas NV
09.2020 - 04.2023
- Delivered exceptional customer service in a high-volume environment, focusing on upselling and utilizing sommelier expertise.
- Mentored and trained new employees, enhancing service quality and creating tailored dining experiences.
- Anticipated customer needs, responded promptly to requests, and followed up to ensure satisfaction, fostering a positive dining atmosphere.
Food Server
Grotto Golden Nugget, Las Vegas NV
10.2015 - 09.2020
- Demonstrated proficiency in fine wine and barista tasks, enhancing guest experience.
- Showcased understanding of Italian culinary in a high paced setting while providing exemplary service in fine dining.
- Ensured guest satisfaction with meals and recommended additional items, contributing to increased restaurant sales.
Education
Certified Food Protection Manager
Food Protection Manager Certification
08.2024 - 10.2024
Skills
- Point of sale management
- Service excellence
- Customer-centric
- Team leadership
- Relationship management
- Detail-oriented
- Work ethic
Timeline
Certified Food Protection Manager
Food Protection Manager Certification
08.2024 - 10.2024
Food Server / ATS Manager
Claim Jumper Steakhouse & Bar, Henderson NV
03.2024 - 03.2026
Head Supervisor
Tony Roma’s, Fremont, Las Vegas NV
11.2023 - 03.2024
Food Server
Mastrioni’s, Las Vegas NV
05.2023 - 08.2023
Food Server
Salt Grass, Golden Nugget, Las Vegas NV
09.2020 - 04.2023
Food Server
Grotto Golden Nugget, Las Vegas NV
10.2015 - 09.2020