Jason Leach
Reading,MA
Summary
Driven and adaptable professional with a background in diverse roles, including a significant position at Century Plumbing. Excelled in hands-on training and demonstrated exceptional communication skills and a positive demeanor. Achieved high customer satisfaction ratings by leveraging strong multitasking abilities and maintaining professionalism across tasks. Expert in product picking and safe driving practices, consistently meeting quality goals. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.
Overview
17
17
years of professional experience
Work History
Full Service Shopper
Instacart
Reading, MA
12.2018 - 01.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consulted with customers on food selections and custom order requests.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Luigis Restaurant
Frank Pioppi
Revere, MA
07.2019 - 03.2023
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience. I also worked as a delivery driver, worked in the kitchen. The owner also owns multiple properties in which I would work on all aspects of home improvement.
Plumbing Apprentice
Century Plumbing
Salem, MA
02.2011 - 03.2016
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Safely handled tools and equipment in large-scale projects.
Plumbing Apprentice
R.P. Holmes Plumbing & Heating
Newton, MA
04.2007 - 10.2010
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Safely handled tools and equipment in large-scale projects.
- Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
Education
Associate of Arts -
N.S.C.C.
Lynn, MAPlumbing Codes
Peterson School
Woburn, MA02.2004
High School Diploma -
Melrose High School
Melrose, MA05.1995
Skills
- Positive Attitude and Demeanor
- Strong Communication Skills
- Patience and Empathy
- Safe Driving Practices
- Product picking
- Proper lifting techniques
- Effective Multitasking
- Maintaining Professionalism
Fishing, Ice Hockey
I love saltwater game fishing and fish when I can during fishing season. I also love the sport of Hockey, and get together with friends and skate and play when we have the time to spend together.
Additional Information
I also do different jobs for people I've met through when working as a Plumber.
Timeline
Luigis Restaurant
Frank Pioppi
07.2019 - 03.2023
Full Service Shopper
Instacart
12.2018 - 01.2024
Plumbing Apprentice
Century Plumbing
02.2011 - 03.2016
Plumbing Apprentice
R.P. Holmes Plumbing & Heating
04.2007 - 10.2010
Associate of Arts -
N.S.C.C.
Plumbing Codes
Peterson School
High School Diploma -
Melrose High School