Lisa Wood
Goodyear,AZ
Summary
Dynamic operations professional with a proven track record at the US Army, excelling in team collaboration and effective communication. Skilled in process improvement and logistics management, I consistently enhanced operational efficiency. My strong multitasking abilities and positive demeanor fostered high satisfaction ratings and successful project outcomes.
Overview
7
7
years of professional experience
Work History
Full Service Shopper
Instacart
Goodyear, AZ
03.2025 - Current
- Selected and gathered items accurately to fulfill customer orders promptly.
- Communicated with customers to confirm product availability.
- Adapted quickly to changing inventory levels and customer demands.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Operations Supervisor
US Army
Germany
10.2022 - 01.2024
- Supervised daily operations, ensuring compliance with safety regulations and operational standards.
- Trained and mentored junior staff, enhancing team performance and operational efficiency.
- Implemented process improvements, reducing waste and increasing productivity in operational workflows.
- Managed scheduling for personnel to ensure adequate coverage during critical missions and exercises.
- Facilitated communication between departments to streamline workflow and enhance collaborative efforts on projects.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Medical Course Coordinator
US Army
Germany
09.2020 - 09.2022
- Coordinated course schedules and logistics to optimize training delivery for military personnel.
- Developed instructional materials and resources to enhance learning effectiveness and engagement.
- Facilitated communication among instructors, students, and administrative staff to ensure seamless operations.
- Implemented feedback mechanisms to assess course effectiveness and drive continuous improvement efforts.
- Trained new staff on course coordination protocols and best practices for operational efficiency.
- Managed administrative tasks such as grading submissions, tracking attendance records, and updating syllabi efficiently to ensure timely dissemination of information to all stakeholders.
Senior Operations for Office of Surgeon General
US Army
Germany
02.2019 - 08.2020
- Senior Operations Non Commissioned Officer in charge of COVID 19 operations throughout European theater.
- Developed and implemented charts to track and maintain affected patients on each installation.
- Collected and coordinated each installations COVID 19 numbers daily to brief the Commanding General.
- Collaborated with interdisciplinary teams to create comprehensive treatment plans tailored to each Installation and locations.
- Established strong rapport with Commanders through clear communication about their treatment options, easing anxieties.
- Maintained detailed records and briefs for Operating Orders created and decimated to other installations and units.
- Collaborated with multinational teams to create comprehensive care plans that addressed aspects of foreign patient's health protocols.
- Organized training seminars for department staff members on new tracking methods and best practices promoting continuous learning within the team.
Division Operations Sergeant
US Army
Columbia, SC
10.2018 - 01.2019
- Supervised daily operations, ensuring compliance with standard operating procedures and safety protocols.
- Led training programs for new personnel, enhancing team efficiency and operational readiness.
- Coordinated logistics for resource allocation, optimizing inventory management processes.
- Implemented process improvements that increased workflow efficiency across multiple departments.
Education
High School Diploma -
Trevor Browne High School
Phoenix, AZSkills
Positive attitude and demeanor
Strong communication skills
Patience and empathy
Effective multitasking
Maintaining professionalism
Team collaboration and support
Efficient time management
Affiliations
21+ Years - Active Army
13 Years - Health Care Specialist
Timeline
Full Service Shopper
Instacart
03.2025 - Current
Operations Supervisor
US Army
10.2022 - 01.2024
Medical Course Coordinator
US Army
09.2020 - 09.2022
Senior Operations for Office of Surgeon General
US Army
02.2019 - 08.2020
Division Operations Sergeant
US Army
10.2018 - 01.2019
High School Diploma -
Trevor Browne High School