JASON LEE
Aramark Destinations at Adventure Aquarium
Philadelphia Region
1
Certification
6
years of professional experience
Hospitality professional with experience leading concession operations, training staff, managing inventory, and maintaining strong guest service in fast-paced environments. Background includes food service, retail, and event operations, with hands-on experience in ordering, warehouse coordination, food safety compliance, and day-to-day operational support.
Work History
Concessions Supervisor
2 Years 1 Month- Led and trained concession staff to support strong service and daily operations.
- Managed warehouse deliveries by checking order accuracy and organizing proper storage.
- Handled product ordering and maintained inventory levels to reduce waste and prevent stockouts.
- Completed regular inventory counts and investigated discrepancies to maintain accurate records.
- Developed new food and beverage ideas to refresh menu offerings and support sales.
- Maintained compliance with food safety, sanitation, and company operating standards.
- Sustained service quality and smooth operations during busy rush periods.
Concessions Supervisor
11 Months- Supervised concession stands and bars during high-traffic events and daily operations.
- Managed staff performance to support efficient service and positive guest experiences.
- Oversaw inventory control and stock levels to reduce waste and maintain product availability.
- Resolved customer concerns and supported food safety compliance across service areas.
- Completed daily point-of-sale reconciliation and monitored revenue performance.
On-site Manager
2 Years 1 Month- Led on-site sales operations for graduation events across multiple college locations.
- Coordinated product setup, staff training, and daily workflow for event teams.
- Managed inventory and reported operational issues to warehouse and hub leadership.
- Delivered strong customer service while supporting high-volume sales environments.
Front End Coordinator
2 Years 4 Months- Oversaw front-end operations, including registers, self-checkout, and customer service areas.
- Trained team members on cash handling, service standards, and company procedures.
- Supported issue resolution and cross-department coordination to improve store operations.
- Maintained safety, cleanliness, and service quality in a fast-paced retail setting.
Education
Bachelor's Degree - Communication Studies
Double minors in Tourism and Hospitality and Events and Entertainment.
Skills
Guest Services
Food Safety
Inventory Management
Product Ordering
POS Systems
Service Operations
Culinary Innovation
Logistics Coordination
Hospitality Operations
Staff Training
Employee training
Team Leadership
Food hygiene compliance
Product Strategy
Relevant Experiences
-Marriott Hotels Operation Voyager
-Hershey Park Leadership Development Internship
-Valley Forge tourism and Convention Board Visitor Intern
Certification
ServSafe
Timeline
Concessions Supervisor
Aramark Sports + Entertainment
09.2024 - 08.2025Read More
Concessions Supervisor
Aramark Destinations at Adventure Aquarium
08.2024 - CurrentRead More
On-site Manager
The Commencement Group
05.2022 - 06.2024Read More
Front End Coordinator
Wegmans Food Market
04.2020 - 08.2022Read More
Temple University
Bachelor's Degree from Communication Studies
Read More