Jason Linman
Mesa,AZ
Summary
Dynamic Shift Leader at Sportsman's Warehouse with a proven track record in team supervision and conflict resolution. Enhanced employee morale and reduced turnover through effective training and mentorship. Skilled in inventory management and OSHA compliance, fostering a safe and productive work environment while ensuring exceptional customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Leader
Sportsman's Warehouse
05.2007 - 04.2009
- Supervised 60 employees daily operations, ensuring compliance with safety protocols and company policies.
- Trained and mentored new team members on product knowledge and customer service standards.
- Managed inventory levels, coordinating stock replenishment to meet customer demand efficiently.
- Resolved customer inquiries and complaints, enhancing overall shopping experience and satisfaction.
- Conducted regular staff meetings to communicate updates, expectations, and performance feedback effectively.
- Trained new employees and delegated daily tasks and responsibilities.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Fostered a positive work environment, leading to higher employee morale and reduced turnover.
Education
Associate of Science - Mortuary Science
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2010
Bachelor of Arts - Religious Studies
Arizona State University
Tempe, AZ05-2005
Skills
- Team leadership
- Problem-solving
- Strong verbal and written communication
- Team collaboration and leadership
- Team supervision
- Conflict resolution
- Staff supervision
- Goal setting and tracking
- Safety processes and procedures
- Inventory counts
- Shift paperwork completion
- Policy enforcement
- Staff development
- Professional appearance
- Shift scheduling
- Quality control assurance
- Verbal and written communication
- Employee relations
- Decision-making capacity
- Shift leadership
- OSHA regulations compliance
- Multitasking
- Organizational skills
- Attention to detail
- Active listening
- Analytical thinking
- Teamwork and collaboration
- Excellent communication
- Time management
- Task prioritization
- Critical thinking
Timeline
Shift Leader
Sportsman's Warehouse
05.2007 - 04.2009
Associate of Science - Mortuary Science
Maricopa Community Colleges, Mesa Community College
Bachelor of Arts - Religious Studies
Arizona State University