Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jason Loeffler

Watertown

Summary

Dynamic National Peer Support Specialist with the Department of Veterans Affairs, skilled in crisis intervention and resource navigation. Successfully facilitated workshops that enhanced veterans' coping strategies, while maintaining confidentiality and fostering effective collaboration. Proven ability to monitor client progress and support personal recovery journeys, ensuring a positive impact on their well-being.

Overview

14
14
years of professional experience
1
1
Certification

Work History

National Peer Support Specialist

Department of Veterans Affairs
Madison
03.2025 - 11.2025
  • Provided emotional support to veterans in individual and group settings.
  • Assisted veterans in navigating healthcare resources and benefits programs.
  • Facilitated workshops on coping strategies and wellness practices.
  • Monitored client progress and reported changes to healthcare providers promptly.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.

Office Manager

Department of Veteran Affairs Veteran Center
Madison
04.2012 - 02.2022
  • Coordinated office operations and maintained efficient workflow for the department.
  • Maintained filing systems and ensured document accuracy and accessibility.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Education

Madison College
Madison, WI

Skills

  • Help desk support
  • Help desk software
  • Technical support
  • Crisis intervention
  • Recovery planning
  • Resource navigation
  • Effective collaboration and interaction
  • Self-care strategies
  • Confidentiality practices

Certification

  • BLS Certification
  • National Peer Support Specialist
  • CPR Certification

Timeline

National Peer Support Specialist

Department of Veterans Affairs
03.2025 - 11.2025

Office Manager

Department of Veteran Affairs Veteran Center
04.2012 - 02.2022

Madison College

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