Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Lopez Timoteo

Los Banos,CA

Summary

I am a focused security professional that always exceeds in emergency response and conflict resolution. Great at conducting thorough risk assessments and enhancing safety protocols, while delivering exceptional customer service. Skilled in report writing and electronic surveillance as well as I am committed to maintaining a secure and welcoming environment for all.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Officer

Sutter Health
09.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Knowledge of how to write reports

Front Desk Associate

Planet Fitness
04.2021 - 10.2024
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Repaired gym equipment in order for the members to enjoy there workout
  • Ensured the gym was always clean in order for the members to enjoy a clean environment
  • Assisted members with workout plans and meal plans in order for them to reach there personal fitness goals

Oil Change Technician

Valvoline Instant Oil
04.2020 - 11.2020
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.
  • Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
  • Greeted customers and answered questions about oil changes and other services.
  • Assisted management in maintaining proper inventory levels, reducing waste and ensuring availability of required materials for services.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Performed tire rotations

Lot Associate

Home Depot
11.2019 - 02.2020
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Assisted team members with loading and unloading merchandise for efficient customer service.
  • Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
  • Assisted customers with unloading and loading material to and from vehicles.
  • Ensured the cleanness of the parking lot
  • Helped make sales of sheds

Utility Clerk

Food 4 Less Supermarket
06.2018 - 08.2019
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
  • Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
  • Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.
  • Did go-backs and faced shelf's in order to make the store presentable
  • Cleared the parking lot of carts and trash to ensure the cleanliness of the building area

Education

High School Diploma -

Tigers High School
Los Banos, CA
06-2019

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Physical fitness
  • Emergency response
  • Conflict de-escalation
  • Electronic surveillance
  • Conflict resolution techniques
  • Emergency awareness
  • Problem-solving skills
  • Listening skills
  • Customer service

Certification

  • Certified Healthcare Security Officer (CHSO) , IAHSS - Awarded on September 06, 2024


Timeline

Security Officer

Sutter Health
09.2024 - Current

Front Desk Associate

Planet Fitness
04.2021 - 10.2024

Oil Change Technician

Valvoline Instant Oil
04.2020 - 11.2020

Lot Associate

Home Depot
11.2019 - 02.2020

Utility Clerk

Food 4 Less Supermarket
06.2018 - 08.2019

High School Diploma -

Tigers High School

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Jason Lopez Timoteo