Jason Louis
Queens
Summary
Upbeat, tech-savvy, and customer-focused individual with passion for Apple products and technology solutions. Possesses solid understanding of iOS and macOS systems, coupled with strong problem-solving and communication skills. Committed to delivering exceptional customer experiences and driving product adoption.
Overview
4
4
years of professional experience
Work History
Access Service Representative
New York Presbyterian
01.2026 - Current
- Facilitated patient registration and appointment scheduling using electronic health record systems.
- Verified insurance information and eligibility, ensuring accuracy in patient data management.
- Managed front desk operations, providing excellent customer service to patients and families.
- Streamlined check-in process, reducing wait times and enhancing patient experience.
- Coordinated communications between patients and healthcare providers for efficient care delivery.
Trauma Registrar
Jamaica Hospital Medical Center
Queens, NY
05.2025 - 01.2026
- Enter and validate trauma patient data in compliance with NTDB, TQIP, and NY State requirements.
- Collaborate with clinical staff to collect, verify, and code trauma case details using AIS and ICD-10-CM.
- Generate performance reports to support trauma program improvement and ACS verification.
- Participate in M&M reviews, audits, and team meetings to ensure data accuracy and quality standards.
Specialist
Apple
Brooklyn, NY
08.2024 - 01.2025
- Delivered personalized product recommendations to increase sales and enhance the customer experience.
- Met and exceeded sales targets through in-depth knowledge of Apple products and services.
- Built lasting customer relationships by providing exceptional service and technical guidance.
Emergency Medical Technician
SeniorCare EMS
Brooklyn, NY
03.2023 - 12.2024
- Provided pre-hospital emergency care and trauma support in high-pressure environments.
- Assisted with cardiac and trauma transports; monitored vitals and stabilized patients en route.
- Ensured accurate documentation and collaborated with ER staff during hand-offs.
Tissue Recovery Specialist
Liveonny
Queens, NY
02.2024 - 07.2024
- Performed surgical recovery of musculoskeletal, cardiovascular, and dermal tissues in sterile environments.
- Maintained strict aseptic technique and regulatory compliance during recovery procedures.
- Coordinated with OR teams to optimize donor timelines and ensure ethical, timely procurement.
Mobile Expert
Tmoblie
Brooklyn, NY
08.2022 - 03.2023
- Mobile product expertise (smartphones, tablets, accessories)
- Exceptional communication and negotiation skills
- In-depth knowledge of mobile plans and services
- Customer relationship management (CRM) experience
- Sales forecasting and inventory management
- Upselling and cross-selling techniques
- Handling customer inquiries and resolving complaints
- Achieving and exceeding sales targets
- Team collaboration and leadership
Education
High School Diploma -
John Dewey High School
Brooklyn, NY06.2021
No Degree - BLS Certification
Kingsborough Community College
Brooklyn, NYSkills
- Patient confidentiality
- Professionalism and courtesy
- Strong interpersonal skills
- Customer service
- Problem-solving
- Multitasking and organization
- Team collaboration
Additional Highlights
- Comfortable working overnight shifts, rotating weekends, and holidays
- Highly adaptable and eager to learn advanced EEG monitoring including long-term and ambulatory studies
- Committed to patient comfort, confidentiality, and excellence in care
Languages
Haitian Creole
Native or Bilingual
Timeline
Access Service Representative
New York Presbyterian
01.2026 - Current
Trauma Registrar
Jamaica Hospital Medical Center
05.2025 - 01.2026
Specialist
Apple
08.2024 - 01.2025
Tissue Recovery Specialist
Liveonny
02.2024 - 07.2024
Emergency Medical Technician
SeniorCare EMS
03.2023 - 12.2024
Mobile Expert
Tmoblie
08.2022 - 03.2023
High School Diploma -
John Dewey High School
No Degree - BLS Certification
Kingsborough Community College