Jason Marsh
Buda,TX
Summary
Accomplished Service Advisor at Steele Hyundai, adept in customer service and computer skills, significantly enhanced service delivery and minimized wait times. At Firestone Auto Care, led a team to improve productivity and customer satisfaction, showcasing exceptional multitasking and organizational abilities. Proven track record in vehicle assessment and maintaining high-quality service standards.
Overview
13
13
years of professional experience
Work History
Service Advisor
Steele Hyundai
05.2023 - Current
Helping our customers keep their vehicles running better for longer. Making sure all recalls are up to date and warranty work is taken care of. Working directly with the shop Forman to help with the work flow of the shop to help keep wait times down.
Manager of Vehicle Services
Firestone Auto Care
07.2012 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Didnt Graduate - Biology
Louisburg College
Louisburg, NCGeneral -
East Valley H.S
Spokane, WA06.1997
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
Timeline
Service Advisor
Steele Hyundai
05.2023 - Current
Manager of Vehicle Services
Firestone Auto Care
07.2012 - 05.2023
Didnt Graduate - Biology
Louisburg College
General -
East Valley H.S
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