Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
New Orleans Hamburger And Seafood Co.
04.2014 - Current
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Education
Associate of Arts - Business Administration
Florida SouthWestern State College
Fort Myers, FL
01.2001
Associate of Science - Accounting And Finance
Florida SouthWestern State College
Fort Myers, FL
01.2001
Skills
Program Administration
Process Automation
Supply Chain Management
Workflow Planning
Schedule Management
P&L Management
Staff Supervision
Customer Relationship Management
Business Development
Customer Retention
Operations Oversight
Account Management
Expense Control
Quality Management
Certification
Certified Food Service, State of Louisiana
RV Permit ATF Louisiana
Timeline
General Manager
New Orleans Hamburger And Seafood Co.
04.2014 - Current
Associate of Arts - Business Administration
Florida SouthWestern State College
Associate of Science - Accounting And Finance
Florida SouthWestern State College
Certified Food Service, State of Louisiana
RV Permit ATF Louisiana
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