Jason Martin
Big Bear Lake,CA
Summary
Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.
Overview
7
7
years of professional experience
Work History
Manager Trainee
Big 5 sporting goods
10.2022 - Current
- Developed and implemented training programs for new hires to ensure they had the tools needed to succeed in their roles.
- Conducted performance reviews with direct reports, providing constructive feedback to improve job performance.
- Analyzed customer feedback data and identified areas of improvement for the team.
- Collaborated with senior management on strategies for improving operational efficiency across the organization.
- Ensured compliance with company regulations regarding safety standards and practices within the workplace environment.
- Coached team members on how to develop stronger communication skills when interacting with customers over the phone or in person.
- Engaged with customers directly via email or phone calls in order to resolve complex inquiries quickly.
Assistant Manager Online Grocery.
Smith's food and drug
Cedar City, Utah
08.2017 - 09.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Education
High School Diploma -
Victor Valley High School
Victorville, CA05-1991
Skills
- Financial records analysis
- Task Delegation
- Cost analysis and savings
- Employee performance monitoring
- Customer Engagement
- Inventory Management
- Customer Relations
- Asset Control
- Decision-making capabilities
- Sales Strategies
- Vendor Relations
- Sales proficiency
- Complaint resolution
- Team Leadership
- Regulations Compliance
- Marketing knowledge
Timeline
Manager Trainee
Big 5 sporting goods
10.2022 - Current
Assistant Manager Online Grocery.
Smith's food and drug
08.2017 - 09.2022
High School Diploma -
Victor Valley High School