Jason McHone
Moraine,OH
Summary
Skilled Mixologist and Hospitality Leader with a proven ability to enhance customer satisfaction and operational efficiency at Uno's Pizzeria & Grill. Leveraged advanced mixology techniques alongside strategic staff scheduling and training to create a seamless service experience. Expertise in health and safety compliance, coupled with proficiency in POS system operations, ensures high-quality service delivery. Committed to continuous improvement in service standards and team performance.
Overview
6
6
years of professional experience
Work History
Bartender Shift Manager
The Pub, Tavern Restaurant Group
Beavercreek, OH
06.2019 - 06.2024
- Inspected bar area to ensure cleanliness and proper setup.
- Conducted inventory of supplies, liquor and beer.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Monitored daily sales transactions to ensure accuracy.
- Assisted in resolving customer complaints or issues quickly and courteously.
- Maintained up-to-date knowledge of current drink recipes and promotions.
- Maintained accurate records of financial transactions using POS systems.
- Reported any discrepancies in cash register funds to management.
Bartender Supervisor
Uno Pizzeria & Grill
Dayton, OH
06.2021 - 02.2024
- Conducted inventory of supplies, liquor and beer.
- Developed schedules for bartenders, servers and other staff members.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Monitored daily sales transactions to ensure accuracy.
- Assisted in resolving customer complaints or issues quickly and courteously.
- Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
- Promoted a safe working environment by adhering to safety regulations and policies.
- Maintained up-to-date knowledge of current drink recipes and promotions.
- Provided exemplary customer service at all times while interacting with patrons.
- Ensured that all customers were properly ID'd before being served alcoholic beverages.
Bartender Trainer
Foxfire Grille
Snowshoe, WV
11.2018 - 06.2019
- Conducted regular performance evaluations of trainees to ensure compliance with company standards and policies.
- Developed and conducted comprehensive training plans for new bartenders, emphasizing customer service, product knowledge, and responsible alcohol service.
- Created detailed reports on each trainee's progress and submitted them to management for review.
- Assisted in developing and implementing best practices for bar operations including proper sanitation procedures.
- Identified areas where additional training was needed and provided individual instruction as required.
Education
Computer And Information Sciences
Sinclair Community College
Dayton, OH04-2025
Skills
- Liquor restocking
- Scheduling staff
- Health and safety
- Employee coaching
- POS system operation
- Upselling strategies
- Basic accounting
- Beverage supply orders
- Craft cocktail preparation
- Bar restocking
- Safe service compliance
- Health codes compliance
- Menu development
- Mixology
- Report writing skills
- Usability understanding
- Data visualizations
- Python Proficiency
- Web development
- Recordkeeping
- User interface design
- Version control
- Software testing
- Programming documentation
- Application debugging
- Interface design and implementation
- Testing and debugging
- Proficient in HTML
- Cloud-based software development
- Dashboard design
- Integration testing
Affiliations
- Snowboarding
- Hiking
- kayaking
Timeline
Bartender Supervisor
Uno Pizzeria & Grill
06.2021 - 02.2024
Bartender Shift Manager
The Pub, Tavern Restaurant Group
06.2019 - 06.2024
Bartender Trainer
Foxfire Grille
11.2018 - 06.2019
Computer And Information Sciences
Sinclair Community College
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