Jason Melancon
Spring,TX
Summary
Well-Seasoned Diesel and automotive repair professional adept at inspecting, troubleshooting, and repairing multiple vehicle systems and issues. Highly proficient in customer service and relations. Collaborative team player, Knowledgeable about service schedules, well-versed in reading technical documentation, maintaining shop inventory, professional organizational skills, and familiar with scoping various components and vehicle systems.
Overview
20
20
years of professional experience
Work History
Service Coordinator, Lead Fleet Technician
Harris County Universal Services
06.2023 - Current
- Improved Harris County Fleet vehicle performance by conducting thorough multipoint inspections, maintenance tasks, and completing necessary repairs reducing downtime for clients.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues concerning vehicle systems
- Collaborated with team members to create strategies to improve job procedures, ensuring timely completion and high-quality workmanship.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Trained new staff on operational procedures and best practices for customer care.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
- Coordinated and monitored service activities to confirm work met all requirements.
- Managed accurate parts and shop inventory records using warehouse management systems to streamline operations.
- Conducted regular stock audits to identify discrepancies and maintain accurate inventory levels.
- Implemented process improvements that enhanced parts and shop inventory accuracy and reduced excess stock.
Heavy Repair Mechanic
Metropolitan Transit Authority - METRO
06.2019 - 06.2023
- Replaced defective wiring systems, hydraulics, and air braking systems to return buses to service.
- Replaced Diesel power plants in transit buses.
- Performed scheduled preventative maintenance inspections.
- Diagnosed and repaired diesel engines to ensure optimal performance and reliability.
- Conducted routine maintenance on heavy-duty machinery, enhancing equipment longevity.
- Mentored junior mechanics in best practices for safety and efficiency in repairs.
- Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
Automotive Technician
City Of Houston
01.2012 - 06.2019
- Repair HPD and City Fleet Vehicles
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Maintained accurate records of time and materials required to perform repairs and service.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Performed safety and emissions inspections.
Automotive Technician
Mike Calvert Toyota
09.2008 - 12.2011
- University of Toyota Certificate acquired
- Completed new vehicle Pre-delivery Inspections (PMI)
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Completed customer orders and warranty services according to manufacturer specifications.
- Performed safety and emissions inspections.
Automotive Technician
Fred Haas Toyota World
04.2005 - 08.2008
- Awarded Automotive Technician Team of the Quarter
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
Education
Automotive Technology -
Universal Technical Institute of Texas Inc
Houston, TXDiploma -
Westfield High School
Houston, TXAssociate In Mechanical Engineering Technology -
Lone Star College System
Spring, TX08.2016
Skills
- Safety Awareness
- Time Management
- Optimizing Engine Performance
- Writing Work Orders
- Customer Relations
- Drivability Issues
- Team Collaboration
- Overseeing Garage Operations
- Work Planning and Prioritization
- Electrical Systems Diagnostics
- Quality Assurance
- Professional Preventive Maintenance Services
- Inventory Organizing
- Safety Procedures
- Troubleshooting and Diagnostics
- Wheel Rotation and Balancing
- Engine Tuneup and Repairs
- Heating and Air Conditioning
Additional Information
- ACHIEVEMENTS AND AWARDS , Lone Star College Dean’s list Spring 2014. Fleet Management Department HPD Division Safety Liaison 2012. Automotive Master (ASE) Certification 2018.
Timeline
Service Coordinator, Lead Fleet Technician
Harris County Universal Services
06.2023 - Current
Heavy Repair Mechanic
Metropolitan Transit Authority - METRO
06.2019 - 06.2023
Automotive Technician
City Of Houston
01.2012 - 06.2019
Automotive Technician
Mike Calvert Toyota
09.2008 - 12.2011
Automotive Technician
Fred Haas Toyota World
04.2005 - 08.2008
Automotive Technology -
Universal Technical Institute of Texas Inc
Diploma -
Westfield High School
Associate In Mechanical Engineering Technology -
Lone Star College System
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