Kaytreena Carter
Federal Way,WA
Summary
Dynamic and detail-oriented professional with extensive experience at American Airlines, excelling in aircraft servicing and ground support coordination. Proven ability to enhance safety compliance and streamline operations, leveraging strong teamwork and problem-solving skills. Recognized for efficient inventory management and effective communication, ensuring timely departures and exceptional service quality.
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Lead /fleet Service Clerk
American Airlines
SeaTac, WA
04.2019 - Current
- Processed incoming and outgoing aircraft parts efficiently to support maintenance operations.
- Managed inventory levels, ensuring availability of necessary tools and equipment for fleet servicing.
- Coordinated with team members to streamline workflow and minimize delays during service operations.
- Conducted safety inspections on ground support equipment to maintain compliance with regulatory standards.
- Guided planes for all arrivals and departures with strong focus on safety.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
Fleet Service Agent
Frontier Airlines
Phoenix, AZ
2010 - 06.2014
- Ensured compliance with safety protocols during aircraft handling and servicing.
- Conducted pre-flight inspections to verify aircraft readiness for departure.
- Operated ground support equipment for efficient loading and unloading of baggage.
- Coordinated with flight crews to facilitate on-time departures and arrivals.
Fleet Service Agent
Menzies Aviation
SeaTac, WA
06.2007 - 03.2010
- Streamlined baggage handling processes to reduce turnaround times effectively.
- Ensured compliance with safety protocols during aircraft handling and servicing.
- Conducted pre-flight inspections to verify aircraft readiness for departure.
- Operated ground support equipment for efficient loading and unloading of baggage.
- Coordinated with flight crews to facilitate on-time departures and arrivals.
Front Desk Agent
Motel 6 Hotel
SeaTac, WA
06.2004 - 05.2007
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservation records using property management system.
- Trained new staff on front desk procedures and customer service standards.
- Developed relationships with guests to encourage repeat visits through personalized service experiences.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Cabin Cleaner
Delta Airlines Global Services
SeaTac, WA
09.2004 - 03.2007
- Conducted thorough cleaning of cabin interiors to ensure passenger comfort and safety.
- Operated specialized cleaning equipment to maintain high standards of hygiene and cleanliness.
- Collaborated with team members to complete cabin turnover efficiently and within tight schedules.
- Inspected cabins for damage or maintenance needs, reporting issues promptly for resolution.
Education
High School Diploma - Diploma
Mount Rainier High School
DesMoines, WASkills
Dangerous goods handling
Ground support coordination
Safety awareness
Forklift operation
Stress tolerance
Aircraft servicing
Arrival and departure duties
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Excellent communication
Certification
CPR/AED and Basic First Aid certification
Timeline
Lead /fleet Service Clerk
American Airlines
04.2019 - Current
Fleet Service Agent
Menzies Aviation
06.2007 - 03.2010
Cabin Cleaner
Delta Airlines Global Services
09.2004 - 03.2007
Front Desk Agent
Motel 6 Hotel
06.2004 - 05.2007
Fleet Service Agent
Frontier Airlines
2010 - 06.2014
High School Diploma - Diploma
Mount Rainier High School