Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Merriman

Buskirk,NY

Summary

Very strong customer service skills. High level math, writing and problem solving abilities Strong knowledge and proficiency with PCs and IT Ability to motivate others Collaborative attitude

Overview

29
29
years of professional experience

Work History

Ride Share Driver

Lyft & Uber
06.2013 - Current
  • Over 6000 rides
  • Continuing commitment to customer service.

Permit Auditor & IT Specialist

American Transportation Services LLC
06.2008 - 12.2012
  • Provided customer service phone support to transportation industry dispatchers and drivers
  • Audited and submitted oversize trucking permit applications to state and city agencies across the country
  • Maintained MS Access database, PCs and computer network in multiple offices
  • Worked independently from home April 2010 forward.

Computer Operator

NY State Department of Labor
06.2004 - 09.2005
  • Independent contractor working at Dept of Labor
  • Ran high speed machines that inserted thousands of unemployment checks and correspondence every night
  • Repaired and maintained complex inserting machines
  • Faced high pressure deadline every morning.

Route Specialist

Prestige Delivery
02.2000 - 06.2004
  • Made time and security sensitive deliveries for multiple banking clients (including KeyBank and M&T Bank)
  • Trained new drivers on routes and procedures dictated by banks
  • Was on call 24 hours/day to cover absent drivers routes going as far as Long Island.

Database Admin

Xero-Fax Inc
05.1995 - 12.1999
  • Provided customer service phone support to transportation industry dispatchers and drivers
  • Audited and submitted oversize trucking permit applications to multiple state and city agencies across the country
  • Designed and managed both order tracking and accounts receivable databases in company-wide transition from DBase to MS Access
  • Managed project to create a web presence and online ordering system
  • Implemented and supervised after-hours shift to better serve customers needs.

Education

Economics & Philosophy

SUNY Albany
Albany, NY
01.2008

Skills

  • Customer Engagement
  • Passenger Transportation
  • Vehicle Maintenance
  • Schedule Management
  • Customer Service
  • Route Planning and Documentation
  • Communication and Interpersonal Skills

Timeline

Ride Share Driver

Lyft & Uber
06.2013 - Current

Permit Auditor & IT Specialist

American Transportation Services LLC
06.2008 - 12.2012

Computer Operator

NY State Department of Labor
06.2004 - 09.2005

Route Specialist

Prestige Delivery
02.2000 - 06.2004

Database Admin

Xero-Fax Inc
05.1995 - 12.1999

Economics & Philosophy

SUNY Albany
Jason Merriman