Very strong customer service skills. High level math, writing and problem solving abilities Strong knowledge and proficiency with PCs and IT Ability to motivate others Collaborative attitude
Overview
29
29
years of professional experience
Work History
Ride Share Driver
Lyft & Uber
06.2013 - Current
Over 6000 rides
Continuing commitment to customer service.
Permit Auditor & IT Specialist
American Transportation Services LLC
06.2008 - 12.2012
Provided customer service phone support to transportation industry dispatchers and drivers
Audited and submitted oversize trucking permit applications to state and city agencies across the country
Maintained MS Access database, PCs and computer network in multiple offices
Worked independently from home April 2010 forward.
Computer Operator
NY State Department of Labor
06.2004 - 09.2005
Independent contractor working at Dept of Labor
Ran high speed machines that inserted thousands of unemployment checks and correspondence every night
Repaired and maintained complex inserting machines
Faced high pressure deadline every morning.
Route Specialist
Prestige Delivery
02.2000 - 06.2004
Made time and security sensitive deliveries for multiple banking clients (including KeyBank and M&T Bank)
Trained new drivers on routes and procedures dictated by banks
Was on call 24 hours/day to cover absent drivers routes going as far as Long Island.
Database Admin
Xero-Fax Inc
05.1995 - 12.1999
Provided customer service phone support to transportation industry dispatchers and drivers
Audited and submitted oversize trucking permit applications to multiple state and city agencies across the country
Designed and managed both order tracking and accounts receivable databases in company-wide transition from DBase to MS Access
Managed project to create a web presence and online ordering system
Implemented and supervised after-hours shift to better serve customers needs.