Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Moses

Fredericksburg,VA

Summary

Diligent problem solver with excellent customer service, invoice handling, and orginizational skills coupled with more than 20 years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Technician

Solar Eclipse Glass Tinting Inc.
01.2019 - Current
  • Project coordination, and assessment by determining the correct method, tools, and supplies to finish projects on time.
  • Managed invoicing and payment processing operations.
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.


Lead Technician

Atlantic Sun Control
08.2007 - 12.2018
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Managed invoicing and payment processing operations.
  • Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Planned, scheduled, and delegated daily work to team of employees.

Education

Diploma - General Studies

Gainesville High School
Gainesville, FL
06.1994

Skills

  • Support Documentation Composition
  • Customer Service
  • OSHA Compliance
  • Project Support
  • Safety Equipment

Certification

  • OSHA 30-HOUR Construction Safety and Health
  • CPR,AED, and Basic First Aid certified
  • Certified MEWP Operator
  • 3M Certified- Di-Noc installer
  • 3M Certified- Walls,Windows,and Floors
  • 3M Certified- Frame Attachment Systems

Timeline

Lead Technician

Solar Eclipse Glass Tinting Inc.
01.2019 - Current

Lead Technician

Atlantic Sun Control
08.2007 - 12.2018

Diploma - General Studies

Gainesville High School

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