Jason Moses
Fredericksburg,VA
Summary
Diligent problem solver with excellent customer service, invoice handling, and orginizational skills coupled with more than 20 years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Technician
Solar Eclipse Glass Tinting Inc.
01.2019 - Current
- Project coordination, and assessment by determining the correct method, tools, and supplies to finish projects on time.
- Managed invoicing and payment processing operations.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
Lead Technician
Atlantic Sun Control
08.2007 - 12.2018
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Managed invoicing and payment processing operations.
- Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Planned, scheduled, and delegated daily work to team of employees.
Education
Diploma - General Studies
Gainesville High School
Gainesville, FL06.1994
Skills
- Support Documentation Composition
- Customer Service
- OSHA Compliance
- Project Support
- Safety Equipment
Certification
- OSHA 30-HOUR Construction Safety and Health
- CPR,AED, and Basic First Aid certified
- Certified MEWP Operator
- 3M Certified- Di-Noc installer
- 3M Certified- Walls,Windows,and Floors
- 3M Certified- Frame Attachment Systems
Timeline
Lead Technician
Solar Eclipse Glass Tinting Inc.
01.2019 - Current
Lead Technician
Atlantic Sun Control
08.2007 - 12.2018
Diploma - General Studies
Gainesville High School
- OSHA 30-HOUR Construction Safety and Health
- CPR,AED, and Basic First Aid certified
- Certified MEWP Operator
- 3M Certified- Di-Noc installer
- 3M Certified- Walls,Windows,and Floors
- 3M Certified- Frame Attachment Systems
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