Motivated team player seeking a position with SPR Care to leverage experience in improving patient outcomes and facilitating positive responses for the pain patient population.
Overview
26
26
years of professional experience
Work History
Department Coordinator/Team Lead
ESSENTIA HEALTH/ SMDC-MEDICAL CENTER, DULUTH, MN
03.2014 - Current
Performs complex, diverse, and confidential administrative support duties and general office duties for the Interventional Pain department
Responsibilities included but are not limited to coordination and scheduling of committees, department and other scheduled activities, preparation of routine and non-routine reports, data collection/graphs and special assignments/projects
Providing support to staff within the department as required
Onboarding of new staff, including training and procedural workflows
Development and implementation of enhanced patient questionnaires
Development and implementation of physician referral processes
Coordination of physician templates for interventional pain procedures and surgery
Review of insurance initiatives and protocols, ensuring increased approval rates
Health Unit Coordinator
ESSENTIA HEALTH/ SMDC-MEDICAL CENTER, DULUTH, MN
11.1998 - 03.2014
Transcribe physician orders to kardex and computer
Schedule patient tests and surgeries
Maintain Encompass tasks and equipment charges to ensure accurate patient material management
Prepare patient charts for surgery (i.e
Label charts, prepare labs and vitals for doctor/nurse review)
Development and implementation of Unit based forms for tracking of equipment usage, unit specific education and/or information
Prepare daily paperwork (i.e
Patient census, tests and surgeries for the following day, surgery schedule, assign patient rooms)
Prioritize work activities to coincide with nursing unit needs
Answer department phones
Assist with Encompass workflow for physicians and staff
Direct outside visitors to appropriate areas
Collaborate with multiple disciplines regarding patient care and facilitate workflow
Health Unit Coordinator/Scheduler Outpatient Wound Clinic
ESSENTIA HEALTH/ SMDC-MEDICAL CENTER, DULUTH, MN
02.2008 - 04.2011
Schedule patient appointments and physician follow-ups
Schedule patient tests and surgeries
Photograph and document patient wounds
Reception duties: including answering phones and customer assistance
Education
Health Unit Coordinator Program -
LAKE SUPERIOR COLLEGE
DULUTH, MINNESOTA
06.1998
General Studies -
CENTRAL HIGH SCHOOL
DULUTH, MINNESOTA
06.1994
Skills
Workload prioritization
Scheduling coordination
Document control
Report preparation
Training
Microsoft Word Modules
Microsoft Excel
Encompass Electronic Medical Record
Meditech Electronic Medical Record
Meditech Super-users group; query and resolution of Meditech issues, training of nursing staff in Meditech use.
Caduceus training
MILITARY
UNITED STATES ARMY NATIONAL GUARD,1994 -2000
Honorably Discharged, March2000
Reservist, March2000-March2002
Timeline
Department Coordinator/Team Lead
ESSENTIA HEALTH/ SMDC-MEDICAL CENTER, DULUTH, MN
03.2014 - Current
Health Unit Coordinator/Scheduler Outpatient Wound Clinic
ESSENTIA HEALTH/ SMDC-MEDICAL CENTER, DULUTH, MN
02.2008 - 04.2011
Health Unit Coordinator
ESSENTIA HEALTH/ SMDC-MEDICAL CENTER, DULUTH, MN
11.1998 - 03.2014
Health Unit Coordinator Program -
LAKE SUPERIOR COLLEGE
General Studies -
CENTRAL HIGH SCHOOL
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