Jason Mulero
West Palm Beach,FL
Summary
Accomplished Sr. Field Service Manager with a proven track record at Pratt & Whitney, enhancing client relationships and teamwork. Excelled in decision-making and problem-solving, significantly improving productivity and customer service. Expert in documentation and reporting, ensuring compliance and operational excellence.
Overview
31
31
years of professional experience
Work History
Sr. Field Service Manager
Pratt & Whitney
04.2017 - Current
Field Service Manager
Pratt & Whitney
11.2015 - 03.2017
Manager of Contract Line Maintenance
Spirit Airlines Inc.
07.2011 - 10.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Maintenance Control Supervisor
Spirit Airlines Inc.
02.2001 - 07.2011
Maintenance Controller
Spirit Airlines Inc.
01.2000 - 02.2001
Maintenance Controller
Challenge Air Cargo, Inc
08.1998 - 01.2000
Maintenance Controller
Laker Airways, Inc
07.1997 - 07.1998
Station Maintenance Supervisor
Air Transport International
04.1997 - 06.1997
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
Aircraft Maintenance Technician
Air Transport International
09.1996 - 04.1997
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Aircraft Maintenance Technician
Rich International Airways, Inc
05.1996 - 09.1996
Aircraft Maintenance Technician
Buffalo Airways
03.1995 - 01.1996
Aircraft Maintenance Technician
Arrow Air, Inc
10.1993 - 03.1995
Education
Master of Science - Engineering Management
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL10.2022
Bachelor of Science - Aviation Technology
Vaughn College of Aeronautics And Technology
East Elmhurst, NY05.1992
High School Diploma -
Aviation High School
Queens, NY06.1989
Skills
- Client Relationships
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Problem Solving
- Documentation And Reporting
Timeline
Sr. Field Service Manager
Pratt & Whitney
04.2017 - Current
Field Service Manager
Pratt & Whitney
11.2015 - 03.2017
Manager of Contract Line Maintenance
Spirit Airlines Inc.
07.2011 - 10.2015
Maintenance Control Supervisor
Spirit Airlines Inc.
02.2001 - 07.2011
Maintenance Controller
Spirit Airlines Inc.
01.2000 - 02.2001
Maintenance Controller
Challenge Air Cargo, Inc
08.1998 - 01.2000
Maintenance Controller
Laker Airways, Inc
07.1997 - 07.1998
Station Maintenance Supervisor
Air Transport International
04.1997 - 06.1997
Aircraft Maintenance Technician
Air Transport International
09.1996 - 04.1997
Aircraft Maintenance Technician
Rich International Airways, Inc
05.1996 - 09.1996
Aircraft Maintenance Technician
Buffalo Airways
03.1995 - 01.1996
Aircraft Maintenance Technician
Arrow Air, Inc
10.1993 - 03.1995
Master of Science - Engineering Management
Embry-Riddle Aeronautical University - Daytona Beach
Bachelor of Science - Aviation Technology
Vaughn College of Aeronautics And Technology
High School Diploma -
Aviation High School