I am looking for a job where I can use my unique skills to improve not only the company, but also the people around me. I am a very driven individual who always strives for success at any level. I learn from my failures and make changes when necessary. I am humble yet confident and embrace any opportunity that comes my way. I am a results-driven business professional prepared for high-impact roles. Extensive experience in shaping business strategies and fostering innovation. Strong focus on team collaboration and achieving results, adapting to changing needs. Demonstrated expertise in strategic planning and team leadership.
Work History
Co-Founder/Chief Operating Officer
5 Years
Central Cremation Center, LLC | 07.2021 - 07.2026
Created, built, and sold a successful and affordable cremation/funeral business in a competitive market in the Death Care Industry.
Served 55 counties in the State of Illinois, Missouri, and Indiana.
Became the number 1 cremation provider for Central Illinois in less than 3 years.
Served 600 families annually on average for their funeral/cremation service needs.
Assisted 350 families annually on average for their pre-planning funeral/cremation service needs.
Developed a successful pet cremation service (Central Cremation Pet Services) and served 250 pet families on average.
Worked closely with Hospice Groups, Assisted Living Facilities, Coroner's Offices, and Hospitals to strengthen our working relationships to better serve our families.
Employed and managed 8 full-time and 4 part-time employees over 5 years at CCC.
Established operational protocols to enhance service quality and efficiency at CCC.
Led strategic planning initiatives to align business objectives with community needs and market trends.
Developed and implemented marketing strategies, increasing awareness of cremation services and pet services within the local community and surrounding areas.
Fostered partnerships with local organizations to provide comprehensive support for grieving families.
Left the company in great hands with new ownership and it is still thriving today.
Director of Family Services
9 Years 2 Months
Sunset Funeral Home and Memorial Park | 09.2011 - 11.2020
Managed the activity and production of Sunset’s sales department.
Possess and maintain an active Life Insurance producer’s license.
Managed six salespeople in both pre-arranged funeral sales and cemetery sales.
Set and tracked sales goals.
Controlled department spending/budgeting.
Ran payroll for all sales department employees on a weekly basis.
Conducted consistent group seminars at different local organizations and in house.
Hired and trained all new sales employees.
Held weekly sales meetings to outline short term objectives and highlight any training opportunities.
Met with families when necessary to assist in planning of funeral or cemetery arrangements.
Worked with marketing department closely for advertising and promotional ideas/opportunities.
Coordinated many community events throughout the year.
Assisted and oversaw our pet death care services/program and sales.
Managed the number one sales rep. in the Midwest Region for prearranged funeral sales.
Began preneed program/department for new funeral home location in Champaign, IL and accumulated over $4.5M in preneed funeral sales from Oct. 2012-Nov. 2020.
Developed a new monument sales program and have increased monument sales by 33% since 2015.
Since 2011, grew the preneed sales department from $2.3M annual sales to over $3.2M annual sales on average.
Was a member of the ICFHA Board of Directors. (member since 2012)
Secretary of the Board of Directors of ICFHA
Chairman of the Consumer Advocate Committee for the ICFHA
Legacy Advisor
1 Year 11 Months
Sunset Funeral Home and Memorial Park | 10.2009 - 09.2011
Guided families through cemetery property and merchandise purchases, ensuring informed decisions.
Coordinated burial arrangements, collaborating with funeral homes and families to provide support during difficult times.
Achieved consistent sales goals, averaging $450,000 annually in cemetery sales.
Made sales calls daily to achieve desired quota.
Assisted families with cemetery property/merchandise purchases.
Coordinated burial arrangements with funeral homes and families.
Designed memorials with families.
Assisted with and conducted group seminars and events.
Was promoted within years to Sales Manager.
Wall Coverings Department Manager
5 Months
Menards, Inc. | 05.2009 - 10.2009
Supervised the operation of the Wall Coverings department at Menards.
Managed seven employees in retail service.
Kept a daily inventory of products.
Interacted with guests throughout the store.
Logged and tracked a daily task list for department.
Coordinated work schedules/shifts for all department employees.
Collaborated with suppliers daily to maintain optimal stock levels.
Attended weekly manager’s meetings.
Achieved department sales goals set by Store Manager through effective team coordination.
Earned SPIF bonus for reaching sales goals five out of six months of employment.
Promoted only after two months as department employee to department manager.