Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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NICHOLAS LAKE

Lafayette,IN

Summary

Strategic operations leader with a strong track record of directing high-performing teams and executing business objectives in fast-paced, customer-focused environments. Recognized for building leadership capability, optimizing labor and processes, and driving consistent operational excellence. Adept at decision-making, cross-functional coordination, and maintaining brand standards while delivering measurable results through people and performance.

Overview

5
5
years of professional experience

Work History

Co-Founder/Chief Operating Officer

StageCoach Way Storage LLC
Los Angeles, California
07.2024 - Current
  • Directed company operations to streamline processes and enhance efficiency.
  • Oversaw budgeting and financial planning to optimize resource allocation.
  • Analyzed market trends to support strategic decision-making.
  • Performed maintenance and repair work at facilities.

Director

Chick-fil-A
Lafayette, Indiana
02.2025 - 12.2025
  • Directed daily operations in a high-volume environment, ensuring brand standards, operational excellence, and an exceptional guest experience.
  • Developed and led team leaders and staff through coaching, performance management, hiring, and retention initiatives.
  • Managed labor, compliance, and food safety standards while controlling costs, and driving operational efficiency.

Front End Manager

Lowe's
Fort Collins, CO
11.2022 - 02.2025
  • Directed front-end operations to ensure consistent daily performance, operational accuracy, and high standards of customer service
  • Trained, coached, and mentored associates while monitoring performance, and driving productivity improvements.
  • Managed labor scheduling, and supported inventory control and asset protection initiatives to optimize efficiency and reduce risk.

Sales Supervisor

TopGolf
Roseville, CA
11.2020 - 08.2022
  • Delivered consultative, high-end sales experiences in a premium entertainment environment, driving repeat business, upsells, and add-on revenue
  • Supported retail and service sales operations through expert product knowledge, while contributing to revenue growth and elevated guest satisfaction.
  • Trained and onboarded new team members, and supported inventory control, loss prevention, and equipment readiness to ensure operational excellence.

Education

Bachelors of Science - Business Administration (Concentration in Marketing)

Colorado State University
Fort Collins, CO
05-2024

High School Diploma -

Rocklin High School
Rocklin, CA
06-2020

Skills

  • Team building
  • Project management
  • Sales strategies
  • Risk mitigation
  • Leadership training
  • Strategic planning
  • Operational efficiency
  • Supply chain management

Accomplishments

Eagle Scout, Jr ASM, Troop 1, Roseville, CA

Timeline

Director

Chick-fil-A
02.2025 - 12.2025

Co-Founder/Chief Operating Officer

StageCoach Way Storage LLC
07.2024 - Current

Front End Manager

Lowe's
11.2022 - 02.2025

Sales Supervisor

TopGolf
11.2020 - 08.2022

Bachelors of Science - Business Administration (Concentration in Marketing)

Colorado State University

High School Diploma -

Rocklin High School
NICHOLAS LAKE