Summary
Overview
Work History
Education
Skills
Timeline
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Jason Nolf

Mount Pleasant

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Skilled in maintaining, troubleshooting, and supporting various network systems. Experience includes managing network security, installing software updates, and optimizing system performance. Strengths include strong problem-solving skills, ability to work effectively under pressure, and excellent communication abilities. Contributed to improved network efficiency and reduced downtime in previous roles.

Overview

17
17
years of professional experience

Work History

IT/Network Support Specialist

Bandit Industries
Remus
05.2023 - Current
  • Monitored system performance, identifying potential problems and implementing solutions.
  • Created technical documentation for network configurations, processes and standards.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Imaged OS and software deployments throughout system and addressed implementation concerns.
  • Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
  • Assisted with the development of security strategies and implementation of security tools including firewalls and anti-virus software.
  • Provided network support to end users, troubleshooting and resolving hardware and software issues.
  • Administered email accounts, passwords and access rights for users on the network.

Trooper

Michigan State Police
Mount Pleasant
06.2014 - 05.2021
  • Cultivated working relationships with colleagues, executives and community members to build trust and communication.
  • Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Managed caseloads efficiently, prioritizing tasks and meeting strict deadlines in high-pressure environments.
  • Applied knowledge of criminal law and procedures in the collection and handling of evidence to ensure admissibility in court.

Master at Arms Second Class

United States Navy, USN
San Diego
03.2008 - 03.2013
  • Trained security personnel in hand to hand combat and the proper handling of firearms.
  • Led teams in responding to emergency situations as needed.
  • Assisted in the development of tactical plans for operations.
  • Evaluated personnel performance, provided feedback, and conducted disciplinary actions when necessary.
  • Improved collaboration, performance and productivity among team with motivational approach and well-planned improvement strategies.
  • Established schedules, delegated work and monitored employees for compliance with standards.

Education

Associate of Science - IT/Cyber Security

Mid Michigan College
Harrison
05-2023

Skills

  • Switches and routers
  • Hardware installation
  • Network troubleshooting
  • Operating systems
  • Software installation
  • Active directory
  • System administration
  • Network documentation

Timeline

IT/Network Support Specialist

Bandit Industries
05.2023 - Current

Trooper

Michigan State Police
06.2014 - 05.2021

Master at Arms Second Class

United States Navy, USN
03.2008 - 03.2013

Associate of Science - IT/Cyber Security

Mid Michigan College

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Jason Nolf