Jason OBrien
Auburn,NH
Summary
Experienced public safety supervisor and trainer dedicated to public safety and customer service. Trained in all facets of large emergency vehicle operation in emergency and non-emergency operations. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of driving and training in large vehicle operations. Motivated to learn, grow and excel in this industry as a motorcoach operator and use my skills and experience to further advance the safe operation and customer care at Concord Coach.
Overview
36
36
years of professional experience
Work History
Master Technician
Appliance Medic LLC
Auburn, NH
03.2018 - Current
- Assess, diagnose and repair all types of residential appliances.
- Provide excellent in-home face to face customer service and problem solving
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Entered income and expense details into business databases to track purchases and address variances.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
Fire Captain
City Of San Marcos
01.1988 - 12.2017
- 5Compiled and maintained log books, run reports and training records.
- Made daily inspections of facilities and equipment.
- Preserved order and discipline among subordinates and gave assignments and instructions.
- Supervised cleaning and maintenance of buildings, rooms, and equipment.
- Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
- Inspected apparatus, equipment, grounds and stations for proper order and condition.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Directed work of 5 firefighters engaged in extinguishing fires.
- Inspected buildings to determine fire risk and advise owners on prevention methods.
- Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
- Assigned firefighters to jobs at strategic locations to facilitate rescue of persons and maximize application of extinguishing agents.
- Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
- Inspected stations, uniforms and vehicles regularly for signs of maintenance needs or general professionalism.
Adjunct Instructor
Palomar Community College
01.2013 - 12.2017
- Taught full semester course in Hazardous Materials response and handling to in service and pre-hire public safety personnel.
- Improved student performance by defining clear goals and communicating performance metrics.
- Created and implemented course agendas, lesson plans and activities to successfully meet course objectives.
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Developed and implemented Hazardous Materials curriculum for improved learning and student performance.
- Attended meetings and workshops to refine and enhance instructional skills.
- Integrated current events and cultural themes into course materials to contextualize subject matter and facilitate lifelong learning.
- Improved student understanding by efficiently managing teaching materials and answering students' discussion inquiries.
- Examined and graded assignments and assessments to report grades to appropriate personnel.
- Used lectures, discussions and demonstrations to increase learning and classroom success.
Reserve Deputy Sheriff
Riverside County Sheriffs Department
Temecula, Ca
07.1992 - 12.2014
- Served court documents and completed civil process duties for multiple cases.
- Assessed and analyzed data to clarify course of criminal prosecution.
- Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
- Provided public safety assistance at community events to maintain safe and secure environments.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Managed debriefings for criminal subjects to acquire data relevant to investigations.
- Maintained structure and security during court proceedings.
- Investigated incidents and crimes, collected evidence and recorded witness statements.
- Researched and analyzed crime statistics to maintain awareness and knowledge.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Operated emergency vehicles in all types of traffic in emergency and non-emergency modes
Education
Bachelor of Arts - Public Administration
University of Phoenix
Tempe, AZ10.2007
Skills
- Experienced in emergency vehicle operation
- Administrative Management
- Budget Control
- Employee Motivation
- Staff performance evaluation
- Attention to Detail
- Service Orientation
- Problem Solving
- Courteous with Strong Service Mindset
- Understanding Customer Needs
Timeline
Master Technician
Appliance Medic LLC
03.2018 - Current
Adjunct Instructor
Palomar Community College
01.2013 - 12.2017
Reserve Deputy Sheriff
Riverside County Sheriffs Department
07.1992 - 12.2014
Fire Captain
City Of San Marcos
01.1988 - 12.2017
Bachelor of Arts - Public Administration
University of Phoenix