Results-driven professional skilled in customer relationships, problem-solving, and risk assessment. Delivers efficient solutions and ensures client satisfaction through clear communication and adaptability.
Overview
3
3
years of professional experience
Work History
Banker
Woodforest Bank
Houston
02.2025 - Current
Assisted clients with account management and loan applications.
Collaborated with team members to improve banking operations.
Provided excellent customer service to strengthen client relationships.
Educated customers on products and services to support informed decisions.
Sales Manager
Reliant Energy
Houston
01.2024 - 01.2025
Ranked #1 nationally, and earned the National Gold Medal for Performance.
Managed 500+ client relationships with a 90% retention rate and top-tier satisfaction.
Exceeded sales targets by over 25% through personalized outreach and tailored solutions.
Used customer feedback to improve sales strategies, boosting.
Sales Representative
Reliant Energy
Houston
05.2023 - 01.2024
Collected and applied customer feedback to improve in-store experience and drive sales
Closed sales by confidently handling objections and consistently surpassing daily targets
Built trust and repeat business by delivering personalized service and product recommendations
Presented retail energy solutions clearly and effectively, leading to top conversion rates and sales rankings