Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Osborne

Punta Gorda,FL

Summary

Experienced install manager skilled in project planning, safety training, and quality assurance. Proven ability to coordinate schedules and enhance team collaboration while driving customer satisfaction.

Overview

22
22
years of professional experience

Work History

Floating install manager

Leaf Home
Fort Myers, Florida
04.2024 - Current
  • Coordinated installation schedules for home improvement projects.
  • Trained team members on safety procedures and installation techniques.
  • Reviewed project plans to ensure compliance with company standards.
  • Managed inventory of installation materials and tools for efficiency.
  • Communicated with clients to address concerns and set expectations.
  • Oversaw daily operations to ensure timely project completion.
  • Conducted quality checks on completed installations for customer satisfaction.
  • Collaborated with sales teams to align installation services with client needs.
  • Resolved customer complaints promptly while maintaining excellent customer service standards.

Feild Trainer

LeafHome
Fort Myers, Florida
04.2022 - 04.2024
  • Delivered comprehensive training sessions on product knowledge and installation techniques.
  • Collaborated with teams to develop training materials and resources for new hires.
  • Facilitated hands-on workshops to enhance employee skills in field operations.
  • Evaluated trainee performance through assessments and provided constructive feedback.
  • Maintained up-to-date knowledge of company products and industry trends for training relevance.
  • Supported ongoing development by mentoring new trainers in instructional methods.
  • Assisted in creating a positive learning environment to promote team engagement.
  • Coordinated logistics for training events, ensuring all materials were prepared and accessible.
  • Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
  • Collaborated with internal stakeholders to develop objectives for each training session based on business needs.
  • Developed and implemented training programs for new field employees.
  • Maintained accurate records of all trainings conducted, including attendance rosters and evaluation forms.

Carpenter/Boat maintenance

Ben Orison
Bonita Springs, Florida
09.2021 - 04.2022
  • Operated power tools and hand tools safely and effectively on job sites.
  • Maintained a clean and organized work environment to promote safety standards.
  • Performed various carpentry duties, including both rough and finish carpentry.
  • Repaired or replaced damaged or defective parts using power tools and equipment.

Driver

UPS
Newark, Ohio
09.2017 - 04.2021
  • Operated delivery vehicles to transport packages safely and efficiently.
  • Followed specified routes to ensure timely deliveries to customers.
  • Inspected vehicles for safety and maintenance before each shift.
  • Managed package loading and unloading to optimize delivery workflows.
  • Communicated effectively with dispatch for route updates and changes.
  • Maintained accurate delivery logs and records for accountability.
  • Assisted in training new drivers on company procedures and safety protocols.
  • Collaborated with team members to resolve delivery issues promptly.
  • Delivered goods and services to customers on time and in excellent condition.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Documented daily mileage, gas, and other data.

Garbage Truck Driver

Rumpke Waste & Recycling
Columbus, Ohio
11.2010 - 09.2017
  • Communicated effectively with team members to coordinate collection schedules.
  • Adhered to environmental guidelines during waste disposal processes.
  • Assisted in training new drivers on operational procedures and safety practices.
  • Managed time efficiently to ensure timely completion of daily routes.
  • Resolved customer inquiries regarding service issues and collection schedules.

Department Lead ? Supplies Cordinator

Abercrombie and Fitch Corporate
New Albany, Ohio
06.2003 - 11.2010
  • Led team in daily operations and strategic initiatives.
  • Developed training programs for new hires and existing staff.
  • Managed inventory levels and ensured product availability.
  • Streamlined communication between departments to enhance collaboration.
  • Oversaw compliance with company policies and procedures.
  • Facilitated performance reviews and provided constructive feedback.
  • Coordinated scheduling to optimize workforce efficiency.
  • Implemented process improvements to enhance operational effectiveness.
  • Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
  • Coordinated with other departments to ensure efficient workflow across the organization.
  • Provided training and guidance to new employees on policies and procedures.
  • Managed effective stock rotation and inventory placement.
  • Monitored employee performance and provided feedback to ensure job expectations were met.
  • Put together special displays and coached employees on latest promotions.
  • Utilized pre-determined corporate plans to merchandise new products.
  • Oversaw department schedule, projects and quality standards.

Education

High School Diploma -

Licking Valley High School
Hanover OH
06-1996

Skills

  • Installation management
  • Safety training
  • Project planning
  • Quality assurance
  • Inventory management
  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Employee mentoring
  • Time management
  • Workflow optimization
  • Teamwork
  • Hardworking and reliable
  • Energetic and positive

Timeline

Floating install manager

Leaf Home
04.2024 - Current

Feild Trainer

LeafHome
04.2022 - 04.2024

Carpenter/Boat maintenance

Ben Orison
09.2021 - 04.2022

Driver

UPS
09.2017 - 04.2021

Garbage Truck Driver

Rumpke Waste & Recycling
11.2010 - 09.2017

Department Lead ? Supplies Cordinator

Abercrombie and Fitch Corporate
06.2003 - 11.2010

High School Diploma -

Licking Valley High School

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