Jason Parker
Rainier
Summary
Resourceful leader in logistics and transportation management, known for high productivity and efficient task completion. Skilled in coordinating large teams, optimizing workflow processes, and implementing safety protocols to ensure smooth operations. Excel in communication, problem-solving, and decision-making, ensuring operational excellence and team cohesion in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
On Road Supervisor/Business Supervisor
UPS
Chehalis
02.2024 - Current
- Supervised daily small package delivery activities and ensured safety compliance.
- Coordinated team schedules and managed work assignments for optimal efficiency.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Handled personnel hiring, performance evaluations and disciplinary actions.
- Trained and mentored new employees on company policies and procedures.
- Supervised daily operations to ensure efficient package processing and delivery.
- Performed investigations related to safety incidents to determine root cause.
- Evaluated routes for efficiency and cost savings opportunities.
- Analyzed data from GPS tracking devices to monitor driver performance.
- Facilitated communication between drivers and dispatch personnel regarding route changes and other issues.
- Coached drivers on proper techniques for loading and unloading cargo safely.
- Monitored driver performance and provided feedback for continuous improvement.
- Managed inventory of vehicles and equipment to ensure readiness for operations.
Business Supervisor
UPS
Tumwater
07.2023 - 02.2024
- Perform service level analysis and implement exception solutions.
- Perform safety incident analysis (root cause and prevention reporting).
- Train and develop supervisors and hourly union employees in hazardous materials compliance and the processing of damaged and dangerous goods.
- Analyze key business metrics and implement people and/or processes to achieve and exceed key performance indicators.
- Coordinate with other departments to achieve business objectives.
- Ensure OSHA, DOE, and DOT compliance for the facility as the Responsible Management Person.
- Train safe work methods and job methods to drivers, inside employees and supervisors.
- Create Daily Operating Plans and Special Operating Plans for business objectives.
- Liaison between UPS Store franchisees and delivery operations.
- Onboarding of new employees and HR related tasks.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Recruited, interviewed and selected employees to fill vacant roles.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Supervised office staff, including hiring, training, evaluation, and development of team members.
- Drafted documents such as job descriptions or disciplinary action plans according to company guidelines.
- Assisted with recruitment activities by interviewing potential candidates for open positions.
- Supervised daily operations and ensured compliance with safety standards.
- Coordinated training programs for new employees on operational processes.
On Road Supervisor
UPS
Tumwater
09.2020 - 07.2023
- Performance & process management.
- Coordinated with drivers to ensure on-time deliveries and compliance with safety regulations.
- Supervised daily operations for package delivery routes and schedules.
- Maintained records of daily operations including labor hours, equipment usage, material consumption.
- Utilized problem solving skills to resolve conflicts between employees or customers in a timely manner.
- Reviewed accident reports and implemented changes to reduce risk of future incidents.
- Trained new drivers on company policies, procedures, and best practices for efficient routes.
Industrial Engineering Supervisor: Package Planner
UPS
Lathrop
07.2018 - 09.2020
- Determines and implements work methods and best practices within UPS Small Package Operations through the utilization of research and work measurement.
- Manage up; influential communication skills.
- Forecast volume, delivery stops and equipment needs using trend analysis.
- Determine appropriate levels of work per route (production and cost).
- Determine staffing requirements through analysis.
- Understanding dispatch principles.
- Performs and utilizes work measurements to increase workplace efficiency and enhancing the customer experience.
- Liaison between Business Development and Operations.
- Developed Master Operating Plans.
- ROI projects.
- Performed analysis of production capacity.
- Conducts training of front-line supervisors, drivers, support staff and inside employees.
- Familiarity with automated facilities (e.g. sorters, camera tunnels, photo eyes, singulars, belt flow diagrams, HMI programming, autonomous guided vehicles, etc.).
- Creation of business plans and KPIs as they relate to P&L.
Operations Supervisor
UPS
Lathrop
09.2016 - 07.2018
- Manage employees and processes in the Inbound and Outbound Departments.
- Completes reports, scheduling, and audits.
- Meet and exceed production and safety goals.
- Implements and enforces compliance training in relation to company policies & procedures, OSHA, and DOT.
- Managing member of the Safety Team.
- Perform and report compliance audits and visual inspection of conveyance equipment.
- Train and develop employees and part-time supervisors.
- Execute business plan objectives.
Owner/Operator
JA Trucking LLC
02.2016 - 08.2016
- Contract carrier.
- Lease and operate 26ft box truck in home delivery industry.
- Utilization of equipment in residential moving assistance to various van-lines.
- Entrepreneurship responsibilities: bookkeeping, labor management, business filings, scheduling and marketing.
Legal Document Assistant
CA LEGAL PROS
05.2015 - 08.2015
- Preparation of legal documents for family and civil court.
- Court filing, business filings, clerical, and courier services.
- Serve respondents/defendants legal documents, and complete proof of service.
- Maintain the order of legal documents, clerical filing procedures.
- Represent and communicate the interest of the client.
- Evaluate information related to legal matters in public or personal records.
- Customer service and liaison for external services.
- Maintained confidentiality of sensitive information in compliance with regulations.
- Filed pleadings and appeals with court clerks to expedite trial proceedings.
Assistant Manager of Operations
Christensen Farms
Riverbank
09.2013 - 04.2015
- Marketing, Sales, Customer Service.
- Scheduled maintenance and repair of equipment.
- Scheduled additional farm labor as needed.
- Implemented more efficient irrigation techniques.
- Coordinate home deliveries and update social media for Farmer's Market.
- Bookkeeping and payroll services.
Education
Bachelor's of Science - Psychology: Industrial/Organizational Option
California State University East Bay
Hayward, CA05-2015
Associate of Arts - Administration of Justice
Modesto Junior College
Modesto, CA04-2012
Skills
- Performance & Process Management
- Microsoft Office
- Operations Management
- Budget Management
- Inventory Management
- Visual Presentation
- Records Management
- Logistics
- Industrial Engineering
- Interviewing
- Public Speaking
- Project Planning
- Conflict Management
- Process Improvement
- Profit & Loss
- Leadership
- Succession Planning
- Production Planning
- Time Management
- Coordination/Delegation
- Safety Compliance
- Staff Training and Development
- Incident Investigation Procedures
- Transport Regulation Compliance
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
Driver's License
Assessments
Workplace safety, Proficient, 06/01/20
Timeline
On Road Supervisor/Business Supervisor
UPS
02.2024 - Current
Business Supervisor
UPS
07.2023 - 02.2024
On Road Supervisor
UPS
09.2020 - 07.2023
Industrial Engineering Supervisor: Package Planner
UPS
07.2018 - 09.2020
Operations Supervisor
UPS
09.2016 - 07.2018
Owner/Operator
JA Trucking LLC
02.2016 - 08.2016
Legal Document Assistant
CA LEGAL PROS
05.2015 - 08.2015
Assistant Manager of Operations
Christensen Farms
09.2013 - 04.2015
Bachelor's of Science - Psychology: Industrial/Organizational Option
California State University East Bay
Associate of Arts - Administration of Justice
Modesto Junior College