I have been in customer service for the better part of my life and i always strive to better myself and the people around me with excepting new tasks and training to help in executing my job performance and furthering my career
Overview
22
22
years of professional experience
1
1
Certification
Work History
On Premise Territory Manager
A&B DISTRIBUTING
Olive Branch, MS
06.2013 - 03.2023
Built relationships with customers and community to establish long-term business growth.
Facilitated business by implementing practical networking techniques.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Managed 15 to 20 accounts per day to retain existing relationships and grow share of business.
Implemented systems and procedures to increase sales
Organized promotional events and interacted with community to increase sales volume
Compiled and analyzed data to determine approaches to improve sales and performance
Route Delivery Driver
EAGLE SALES OF THE BLACK HILLS
Rapid City, SD
04.2009 - 05.2012
Assisted with sorting and organizing stockroom items.
Received, counted and inspected inventory for delivery.
Maintained records of mileage, oil, gas and expenses for reimbursements.
Developed strong customer base through efficient and reliable service
Inspected load security and checked for damages
Successfully avoided time delivery delays by carefully planning best routes
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations
Draft Technician
FISHER BEVERAGE
Rapid City, SD
02.2006 - 03.2009
PREFORMED MAINTANCE AND CLEANING OF DRAFT LINES
TROUBLESHOOTING DRAFT PROBLEMS TO ENSURE THAT PRODUCT WAS POURING PROPERLY
ASSISTED WITH DRAFT LINE AND TOWER INSTLATIONS
Route Sales Driver
PREMIUM BEVERAGE
Rapid City, SD
05.2001 - 01.2006
Maintained positive relationships with customers
Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Assisted with sorting and organizing stockroom items.
Displayed products properly at customer sites and according to company specifications and policies.
Maintained positive relationships with customers to promote continued business opportunities.
Boosted revenues by upselling and cross-selling products to new and established customers.
Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Stocked shelves and loaded orders to prepare deliveries.
Education
High School Diploma -
East Poinsett Co. High School
Lepanto, AR
05.1994
Skills
Self motivated
Attention to Detail
Decision-Making
Active Listening
Strong ability for developing great customer relations with knowledge of products and consumer needs
Flexible and Adaptable
Up to date on all sales certifications required by Anheuser-Busch
Trained on M360 and VIP
Great knowledge beer products developed over many years
Certification
Sales Rep Certifications for Anheuser-Busch (Brew U) training