Dynamic general manager with a proven track record in staff management, budget oversight, and customer relationship management. Committed to enhancing operational efficiency and ensuring safety compliance to drive business success.
Overview
7
7
years of professional experience
Work History
General Manager
Classic Collision
Broomfield, Colorado
10.2024 - Current
Managed daily operations of collision repair shop to ensure smooth workflows.
Oversaw staff scheduling and assigned tasks to maximize productivity.
Facilitated communication between departments to enhance service quality.
Implemented safety protocols to maintain a secure work environment.
Trained new employees on company procedures and best practices.
Monitored inventory levels and coordinated supplies for repair services.
Resolved customer inquiries and complaints to ensure satisfaction.
General Manager
Caliber Collision
Longmont, Colorado
09.2019 - 10.2024
Managed daily operations of collision repair shop to ensure smooth workflows.
Oversaw staff scheduling and assigned tasks to maximize productivity.
Facilitated communication between departments to enhance service quality.
Tracked monthly sales to generate reports for business development planning.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Delegated work to staff, setting priorities and goals.