Jason Perry
Hernando,United States
Summary
Customer Experience Manager at Navy Personnel Command. Led team of 8 in production, SM management 2 years currently as Strategic Design Manager at Navy Personnel Command Instructor and Team Lead - Mass Communication Foundations Course at the Defense Information School. Led team of 5 senior instructors.
Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.
Overview
30
30
years of professional experience
Work History
Strategic Communications and Production Manager
Navy Personnel Command
2022.01 - Current
- Utilized data analysis tools to identify and resolve production issues.
- Resolved issues quickly to maintain productivity goals.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Reviewed work for quality and compliance with company standards and design specifications.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Team Lead/Lead Instructor
Defense Information School, US Navy
2018.09 - 2021.12
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
Director Of Training And Development
US Navy Public Affairs Support Element West
2014.11 - 2018.09
- Responsible for updating training programs and curriculum for worldwide expeditionary public affairs organization
- Developing new personnel qualification standards program to establish new elevated baseline of skills and evaluate personnel based on qualitative criteria.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Fostered collaboration among internal departments by facilitating cross-functional trainings promoting knowledge sharing.
- Directed field training to enhance participants' skills.
Project Manager
Chief Of Naval Personnel Rapid Innovations Cell
2013.06 - 2017.09
- Director of Production (Production Department Leading Petty Officer)
- Project development, Innovation and technology development leveraging industry standards to facilitate efficiencies in the military sector.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Identified plans and resources required to meet project goals and objectives.
- Developed strong communication and organizational skills through working on group projects.
- Evaluated emerging technologies to identify new opportunities for organizational growth and competitive advantage.
Deputy Public Relations Manager
Commander, Submarine Group Two, US Navy
2012.05 - 2014.09
- Ensure assigned personnel, staffs and submarines achieve and maintain a level of training, personnel and material readiness necessary to carry out their assigned missions.
- Provided focused personal and professional growth opportunities for assigned personnel.
- Encourage, develop and share innovative ideas and new concepts on how to most effectively and efficiently train, maintain and employ submarines now and in the future.
- Implemented community outreach initiatives to strengthen relationships with local citizens.
- Balanced multiple assignments simultaneously while prioritizing tasks effectively to meet all deadlines without compromising quality.
- Successfully navigated challenging environments, such as conflict zones or disaster areas, while maintaining personal safety and capturing powerful images that informed global audiences.
Public Affairs and Production Division Manager
USS Makin Island, US Navy
2008.05 - 2011.12
- Spearheaded change management initiatives to ensure successful implementation of new systems and processes within the division.
- Engaged in product training, assignment management and task development for division personnel.
- Increased division efficiency by streamlining processes and implementing new management strategies.
- Implemented mentoring program to promote positive feedback and engagement.
- Leveraged camera gear and equipment to express creative vision.
- Balanced multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
Public Affairs Manager, Combat Correspondent
SEAL Team ONE, US Navy
2009.09 - 2010.03
- Photographed high-quality images for various print and digital projects.
- Planned and prepared for on-location and studio shoots.
- Balanced multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
- Streamlined workflow efficiency by implementing organizational systems for photo editing, archiving, and project tracking.
- Collaborated effectively with fellow photographers during large-scale events to ensure seamless coverage from multiple angles.
Public Affairs Manager
Talent Acquisition Group Ohio, US Navy
2005.03 - 2008.04
- Event coordination, planning, photographic documentation and public affairs management for Navy Recruiting District Ohio; one of thirteen Navy recruiting districts; which make up Navy Recruiting Region East.
- Implemented content editorial calendar to plan marketing campaigns and manage content.
- Increased media coverage for the organization through targeted press releases and media relations efforts.
- Managed event logistics and operations.
Education
Bachelor of Science - Communications
Grand Canyon University
05.2025
No Degree - Intermediate Photojournalism Course
Defense Information School
Fort George G Meade, MD11.2014
Associate of Science - Graphic Design
Northwestern Connecticut Community College
05.1998
Skills
- Public Speaking
- Leadership
- Training & Development
- Public Relations
- Collaborative Networking
- Social Media Marketing
- Customer Service
- Logistics Management
Timeline
Strategic Communications and Production Manager
Navy Personnel Command
2022.01 - Current
Team Lead/Lead Instructor
Defense Information School, US Navy
2018.09 - 2021.12
Director Of Training And Development
US Navy Public Affairs Support Element West
2014.11 - 2018.09
Project Manager
Chief Of Naval Personnel Rapid Innovations Cell
2013.06 - 2017.09
Deputy Public Relations Manager
Commander, Submarine Group Two, US Navy
2012.05 - 2014.09
Public Affairs Manager, Combat Correspondent
SEAL Team ONE, US Navy
2009.09 - 2010.03
Public Affairs and Production Division Manager
USS Makin Island, US Navy
2008.05 - 2011.12
Public Affairs Manager
Talent Acquisition Group Ohio, US Navy
2005.03 - 2008.04
Bachelor of Science - Communications
Grand Canyon University
No Degree - Intermediate Photojournalism Course
Defense Information School
Associate of Science - Graphic Design
Northwestern Connecticut Community College
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