Jason Plantz
Brainerd,MN
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Mills Honda
08.2022 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Retail Store Manager
T-Mobile
08.2016 - 08.2023
- Trained team members in successful strategies to meet operational and sales targets
- Managed store organization, maintenance and purchasing functions
- Coached employees and trained on methods for handling various aspects of sales, complicated issues with customer concerns
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
- Resolved customer service issues promptly.
Retail Sales Associate
Best Buy
02.2015 - 08.2016
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Maintained clean sales floor and straightened and faced merchandise
- Greeted customers and helped with product questions, selections and purchases
- Used POS system to process sales, returns, online orders and gift card activations.
Crew Member
Mcdonalds
11.2013 - 02.2015
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals and collected payments
- Prepared products following restaurant, health and safety standards and procedures
- Cleaned and maintained all areas of restaurant to promote clean image.
Department Manager
Walmart
05.2011 - 11.2013
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up
- Communicated with managers of other departments to maintain transparency
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Education
Pine River - Backus Highschool
Pine River, MN06.2010
Skills
- Critical thinking
- Customer Service
- Decision-making skill
- Dependable and reliable
- Education, Training, and Development
- Merchandising
- Detail-oriented
- Point of Sale systems
- Sales
- Scheduling knowledge
- Strong multi-tasking
- Team leadership and coaching
- Time management
- English
Timeline
Sales Consultant
Mills Honda
08.2022 - Current
Retail Store Manager
T-Mobile
08.2016 - 08.2023
Retail Sales Associate
Best Buy
02.2015 - 08.2016
Crew Member
Mcdonalds
11.2013 - 02.2015
Department Manager
Walmart
05.2011 - 11.2013
Pine River - Backus Highschool