Jason Pulley
Dover,NH
Summary
High-energy, ambitious service industry professional with over ten years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
11.2019 - Current
- Maintain safety and efficiency to ensure successful deliveries and positive customer rapport
- Exhibit professionalism in all forms of communication between merchant and customer
- Complete grocery orders
- Maintained vehicle cleanliness and performed regular inspections to ensure operational safety.
Events & Corporate Dining
Sodexo Inc
02.2022 - 05.2024
- Maintain a comfortable space for employees visiting the networking hub.
- Collaborated with cross-functional teams to ensure seamless coordination and execution of all event aspects.
- Produced concept plans for high-profile corporate meetings and events.
- Utilized social media to promote events and increase attendance.
- Increased client satisfaction by consistently delivering well-organized and memorable corporate functions.
- Led a team of event professionals, providing clear direction and support for successful event delivery.
Lovebirds Donuts: Baking/Management
Firebrand LLC
03.2019 - 10.2019
- Prepare doughs for frying and decorating
- Compose employee schedules
- Review inventory and place proper orders.
- Skilled at working independently and in a team environment.
- Quick study and adaptable
- Excellent communication skills, both verbal and written.
Deli Cook/Kitchen Manager
NexDine
03.2016 - 08.2016
- Enhanced deli offerings by developing and implementing new recipes for sandwiches, salads, and side dishes.
- Reduced food waste by accurately forecasting ingredients needed for daily menu items and adjusting orders accordingly.
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Ensured excellent presentation of products with attention to detail in plating and garnishing each dish according to established guidelines.
- Expedited order fulfillment during peak hours by prioritizing tasks efficiently and working closely with other team members for support.
Night Audit/PSA
AME Management Group
10.2012 - 03.2015
- Improved guest satisfaction by promptly addressing concerns and resolving issues during night audit shifts.
- Assisted in training new Night Audit Clerks, contributing to a well-prepared and knowledgeable team.
- Collaborated with management to implement improved procedures for the night audit process, increasing overall accuracy.
- Reduced discrepancies in revenue reports by thoroughly verifying room rates, taxes, and fees on a nightly basis.
- Increased security measures within the hotel by performing regular property walks and monitoring surveillance systems throughout the night.
Customer Service Specialist
Verizon Wireless
09.2014 - 01.2015
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Reduced response time for customer inquiries by streamlining communication processes.
- Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
- Implemented feedback from supervisors to improve performance in key areas such as empathy and active listening.
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
Education
No Degree - Theater Arts
University of Maine
Orono05.2014
High School Diploma -
John Bapst Memorial High School
Bangor06.2010
Skills
- Critical Thinking
- Analytical Skills
- Attention to Detail
- Excellent Communication
- Interpersonal Skills
- Problem-solving abilities
- Guest Relations
- Event Marketing
- Brand Awareness
Certification
- CDL Class B Driver
Timeline
Events & Corporate Dining
Sodexo Inc
02.2022 - 05.2024
Delivery Driver
DoorDash
11.2019 - Current
Lovebirds Donuts: Baking/Management
Firebrand LLC
03.2019 - 10.2019
Deli Cook/Kitchen Manager
NexDine
03.2016 - 08.2016
Customer Service Specialist
Verizon Wireless
09.2014 - 01.2015
Night Audit/PSA
AME Management Group
10.2012 - 03.2015
High School Diploma -
John Bapst Memorial High School
No Degree - Theater Arts
University of Maine