Jason Ratcliffe
Middle Island
Summary
Results-driven professional with proven strengths in team leadership and effective communication in maintenance and asset protection. Known for strong problem-solving abilities and attention to detail, successfully managing workforce schedules and implementing efficient maintenance protocols to ensure safety and compliance. Skilled in overseeing maintenance operations and implementing security measures to enhance operational efficiency.
Overview
9
9
years of professional experience
Work History
Maintenance Coordinator
Sunrise of Huntington
Huntington
01.2023 - Current
- Organized regular meetings with supervisors to discuss current issues related to maintenance activities.
- Monitored and maintained HVAC systems performing preventive services and routine tasks like replacing filters.
- Advised management on the purchase of new equipment based on operational needs and budget constraints.
- Identified and mended faulty electrical structures to quickly bring power back online.
- Promptly responded to plumbing repair needs to avoid water-damaged property.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Delegated work to staff, setting priorities and goals.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
Asset Protection Supervisor
Lowes Home Improvment
Garden City
02.2023 - 01.2024
- Monitored compliance with safety protocols and loss prevention procedures.
- Trained team members on asset protection techniques and policies.
- Conducted investigations into theft incidents and suspicious activities.
- Collaborated with local law enforcement on theft-related matters.
- Reviewed surveillance footage to identify potential security breaches.
- Implemented security policies and procedures designed to protect company assets from fraud or theft.
- Coordinated audits of inventory and asset management systems.
Asset Protection Supervisor
Saks Fifth Avenue
Huntington Station
11.2017 - 12.2023
- Developed and implemented training materials for asset protection staff.
- Coordinated audits of inventory and asset management systems.
- Implemented security policies and procedures designed to protect company assets from fraud or theft.
- Maintained detailed records of incidents, such as thefts, losses, injuries, for reporting purposes.
- Developed action plans to address identified security issues and risks.
- Supervised team of loss prevention associates in the daily operations of the store's security systems.
- Conducted investigations into suspected internal and external theft cases.
- Collaborated with management on strategies to reduce shrinkage through improved operational processes.
- Responded quickly and effectively to emergency situations that posed a risk to assets or personnel.
Floor Security Manager
Minnesota's Bar & Grill
Long Beach
06.2017 - 10.2023
- Trained staff on emergency response and safety procedures.
- Collaborated with local law enforcement on safety initiatives.
- Implemented crowd control measures during peak service hours.
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Maintained team compliance with professionalism guidelines and security team standards.
- Conducted regular staff training on security policies and procedures.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
- Monitored and managed event security personnel to ensure proper coverage of the venue.
Education
High School Diploma -
Longwood High School
Middle Island, NY06-1998
Skills
- Work order management
- HVAC troubleshooting
- Equipment maintenance
- Preventive maintenance
- Team leadership
- Health and safety compliance
- Decision making
- Time management
- Effective communication
- Inventory audits
- Problem solving
- Hand and power tools
- Groundskeeping
- Plumbing systems
- Budgeting and cost control
- Workflow management
- Self motivation
- Billing and accounting support
- Professional demeanor
Accomplishments
Highest Regional Apprehension Rate - Saks Fifth Avenue
Timeline
Asset Protection Supervisor
Lowes Home Improvment
02.2023 - 01.2024
Maintenance Coordinator
Sunrise of Huntington
01.2023 - Current
Asset Protection Supervisor
Saks Fifth Avenue
11.2017 - 12.2023
Floor Security Manager
Minnesota's Bar & Grill
06.2017 - 10.2023
High School Diploma -
Longwood High School